Field Roof Inspector - (Springfield, MA)

hancockclaimsconsultantstechnicians; Springfield (MA); On-site; USD 35,000 - 70,000; Full time

Job summary

Hancock Claims Consultants is seeking a RoofField Inspector to join our nationwide contractor network. You will inspect steep and high roofs, assess exterior and interior damage, and perform underwriting property inspections to support claims.

You will use cutting-edge technology to document findings and help prevent further harm during repairs. Successful technicians bring safety, professionalism, and a detailed, empathetic approach to insureds.

Qualifications

• Must be able to safely navigate and inspect steep/high roofs.
• Ability to complete inspections in varied weather conditions.
• Demonstrates professionalism, attention to detail and strong customer service.
• Empathy when dealing with insureds and an entrepreneurial mindset.
• Roofing/construction background or insurance claims experience is a plus.

Responsibilities

• Inspect exterior and interior damage on roofs during assessments.
• Conduct underwriting property inspections using available technology.
• Operate safely and document findings to support claims resolution.

Skills

Steep roofs

Weather resilience

Professionalism

Detail oriented

Customer service

Empathy

Entrepreneurial spirit

Insurance claims experience

Tools

MS Office

Lidar device

Job description

Hancock Claims Consultants specialize in Ladder Assist and Property Inspection Services, collaborating directly with numerous insurance agencies for efficient claims management.

At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision. Our established process ensures top-tier claims support, ranging from rapid catastrophe response to direct inspections.

As a RoofField Inspector, you'll be part of our dynamic network of independent contractors, conducting assessments on steep and high roofs, evaluating exterior and interior damage, and performing underwriting property inspections. Utilizing cutting-edge technology, our inspectors help assess property damage and prevent further harm until permanent repairs are complete.

Successful Technicians possess:

• Ability to safely navigate and inspect any type of roof, specifically steep and high roofs
• Technical ability to complete inspections in varied weather conditions
• Professionalism
• Detail Oriented
• Strong customer service skills
• Empathy when dealing with insureds
• An entrepreneurial spirit
• Roofing and construction related backgrounds and/or insurance claims experience are a plus but not required

Requirements:

• Must have a reliable Truck, Van or SUV with the ability to transport and carry at least a 32’ ladder
• Must have a Lidar equip device or the ability to obtain one (ex. iPad Pro/iPhone 12 pro or greater)
• Demonstrated knowledge of MS Office applications including Outlook and Teams
• HAAG Certification is a plus
• The ability to get any required certifications or credentials to become a part of our contractor pool