Field Robotics Hardware Engineer

Amazon Inc.; Salinas (CA); On-site; USD 126,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon.com Services LLC, Robotics Technical Services (RTS), seeks a Robotics Field Hardware Engineer to join a fast-paced team that delivers advanced robotics solutions across the fulfillment network. You will be the critical link between on-site technicians and RTS engineering, launching new systems, creating maintenance procedures, and ensuring spare parts availability.

You will monitor system performance, troubleshoot issues, and drive continuous improvements while establishing SOPs and

Qualifications

• 4+ years of systems engineering experience.
• Experience troubleshooting deployment failures and implementing infrastructure as code.
• Experience with automation or monitoring frameworks.

Responsibilities

• Provide on-site support for new product implementations, upgrades, hardware audits, and troubleshooting for advanced robotics systems.
• Partner with site-level RME teams to maximize advanced robotics system performance.
• Identify, analyze, and resolve mechanical and system issues across the RTS product suite.
• Design and implement electro-mechanical tools, fixtures, and diagnostic solutions to minimize troubleshooting and machine downtime.
• Develop and implement proactive monitoring tools to measure safety, reliability, and performance of advanced robotics systems.
• Create escalation processes, standard operating procedures, and preventative maintenance protocols for the RTS product suite.
• Design and lead training sessions and develop training content for on-site RME teams.
• Develop and implement spare parts management systems and processes.
• Produce performance reports and provide voice of the customer feedback to development and support teams.
• Up to 50% travel expected.

Skills

Systems engineering experience

Automation/monitoring frameworks

Deployment troubleshooting

Job description

Amazon.com Services LLC, Robotics Technical Services (RTS), seeks a Robotics Field Hardware Engineer to join a fast-paced team that delivers advanced robotics solutions across the fulfillment network. You will be the critical link between on-site technicians and RTS engineering, launching new systems, creating maintenance procedures, and ensuring spare parts availability.

You will monitor system performance, troubleshoot issues, and drive continuous improvements while establishing SOPs and