Field Risk and Service Communications and Recognition, AVP

Morgan Stanley; New York (NY); On-site; USD 85,000 - 140,000; Full time

Job summary

Morgan Stanley is seeking a professional to drive national communications and field risk initiatives within Wealth Management. You will craft updates, lead webinars and leadership materials, and manage recognition programs for thousands of employees.

The role emphasizes cross-functional collaboration, project leadership, and strategic communications across the national office and regional teams. A BA/BS and 3–5 years in financial services are expected.

Qualifications

• Bachelor’s degree in finance, business, or related field.
• 3–5 years in Financial Services or Wealth Management.
• Experience with internal and external communications.

Responsibilities

• Support national communications and Field Risk and Service initiatives.
• Facilitate live national Zoom webinars and Q&A sessions.
• Draft employee communications and leadership materials.
• Oversee National Field Risk and Service Recognition program logistics.
• Coordinate annual Service Champion program and promotions.
• Manage in-person Field Risk and Service conferences and events.
• Maintain partnerships with Regional Risk and Service Leadership.
• Lead multiple workstreams with timelines and stakeholder communications.

Skills

Project management

Written and verbal communication

Stakeholder management

Strategic thinking

Attention to detail

Microsoft Office

AI tools

Cross-functional collaboration

Time management

Zoom webinar facilitation

Education

Bachelor's degree (BA/BS)

Tools

Microsoft Office

AI tools

Zoom

Job description

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.Morgan Stanley is committed to helping its employees build meaningful careers and we strive to be a place for people to learn, achieve and grow.

Position Summary

This position will work closely with Home Office Senior Leadership, Regional Business Leadership teams as well as various business partners throughout Wealth Management. The candidate will focus on national communications, field service recognition and other Field Risk and Service initiatives.

Primary Responsibilities

Support Field Risk and Service National Communications, including strategic, content development and end-to-end execution logisticsFacilitate administrative communications on live, national Zoom webinar calls, including delivery of key updates and facilitation of real-time Q&A to ensure clarity, engagement, and effective issue resolution.Write employee communications and create leadership materials (e.g., meeting decks, emails, leader talking points)Support the National Field Risk and Service Recognition program for 8000+ employees, including budget management, service leadership guidance, intranet/Jive site management, and execution of annual Recognition Week (e.g., leadership messaging, 1585 ticker, social media, and national events).Coordinate and administer the annual National Service Champion program, including nomination, vetting, selection, and promotion/communications including video announcement.Program-manage Field Risk and Service in person conferences and events, including Risk and Service Leadership and Support Professional events.Build and maintain strong partnerships with Regional Risk and Service Leadership teamsSupport ongoing recurring meetings (e.g., Service Excellence, Quarterly Market Risk and Business Service Officer, and Field Risk and Service Town Hall).Lead strategic initiatives by planning and managing multiple workstreams, timelines, and stakeholder communications.

Experience

Bachelor’s Degree (BA or BS)Minimum 3 -5 years Financial Services experienceWealth Management Field or related industry experience helpfulInternal and external communications.

Skills Required

Own, manage, and deliver projects in a professional business environmentDevelop, maintain, and leverage key strategic relationshipsHighly motivated with a strong work ethicStrong written and verbal communication skillsStrong strategic, analytical, process-oriented, problem-solving/issues-resolution skillsStrong organizational skills, attention to detail and excellent follow up skills Ability to work independently in face paced deadline driven environmentAbility to leverage new tools, adapt to new workflows and remain agile in a changing environmentProficiency with AI toolsProficient knowledge of Microsoft Office (e.g. Excel, Word, PowerPoint, Outlook, Teams)

WHAT YOU CAN EXPECT FROM MORGAN STANLEY

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Expected base pay rates for the role will be between $85,000 and $140,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: .

Employment Type:Full timeJob Level:ProfessionalPosted Date:Aug 13, 2026ATS Job Description Test:Department:Business Admin