Field Relief Manager

U-Haul; Cleveland (OH); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

Tuition reimbursement

401(k) savings plan

Life insurance

Paid holidays

Job summary

U-Haul is seeking a Field Relief Manager to fill in for vacationing General Managers at U-Haul centers across the Cleveland area, delivering consistent customer service and enforcing store policies while coverage is needed.

The role requires 1–3 years of retail management with P&L responsibility, a valid driver’s license, and weekend/holiday availability; you will participate in U-Haul education through U-Haul University and support staff development.

Qualifications

• 1-3 years of management experience in retail or other service industry with responsibility for financial results and customer satisfaction.
• Previous management proficiency in high-volume retail with profit and loss (P&L) accountability.
• Valid driver’s license and the ability to maintain a good driving record. Able to work weekends and holidays. Computer expertise.

Responsibilities

• Provide coverage for General Managers on leave by enforcing policies, inventory practices, etc.
• Review implementation and assist at centers to stay apprised of all programs.
• Hire and educate new team members.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Management experience

P&L accountability

Customer service

Valid driver’s license

Weekend/holiday availability

Computer literacy

Education

High school diploma or equivalent

Job description

United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Compensation Range: $3,600.00 to $3,800.00 Monthly Location: 6000 Clark Ave, Cleveland, Ohio 44102 United States of America

Consider becoming U-Haul Company’s newest Field Relief Manager.

Field Relief Manager

As a Field Relief Manager, you will fill in for vacationing General Managers at U-Haul centers in your area, providing coverage as needed to deliver exemplary customer service. Our motto is 'Hire Fast, Pay Fast.'

We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Benefits

• Full medical coverage, if eligible
• Prescription plans, if eligible
• Dental and vision plans
• Registered Dietitian Program, if eligible
• Gym Reimbursement Program
• Weight Watchers, if eligible
• Virtual doctor visits
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University®
• Business-travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation and sick days, if eligible
• Employee Stock Ownership Plan (ESOP)
• 401(k) savings plan
• Life insurance
• Critical illness/group accident coverage
• 24-hour physician available for kids
• MetLaw Legal Program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels and more
• LifeLock identity theft protection
• Savvy consumer-wellness programs - from health-care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• U-Haul Federal Credit Union membership

Primary Responsibilities

Provide coverage for General Managers on leave by enforcing policies, inventory practices, etc. Review implementation and assist at centers to stay apprised of all programs. Participate in ongoing continuous U-Haul education through U-Haul University. Hire and educate new team members.

Minimum Requirements

1-3 years of management experience in retail or other service industry with responsibility for financial results and customer satisfaction. Previous management proficiency in high-volume retail with profit and loss (P&L) accountability. Valid driver’s license and the ability to maintain a good driving record. Able to work weekends and holidays. Computer expertise. High school diploma or equivalent.

Work Environment

The work involves moderate risks or discomfort which requires special safety precautions, e.g., working around moving parts, machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.

Hiring Policies

Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

EEO and Diversity

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need-to-know basis.

Company Background

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.