Field Reimbursement Manager - Oklahoma City, OK

BioSpace; Oklahoma City (OK); Hybride; USD 90 000 - 140 000; Plein temps

Résumé du poste

Amgen in the United States is seeking a Field Reimbursement Manager to support the Bone Health business unit across defined accounts in Oklahoma and surrounding regions. You will drive patient access initiatives, educate providers, and coordinate with HUB and payer partners.

This role requires travel up to 40%, a mix of field and home-office days, and strong leadership in customer service and reimbursement experience. Relocation not offered.

Qualifications

• Doctorate degree.
• Masters degree and 3 years of customer service and/or leadership experience.
• Bachelors degree and 5 years of customer service and/or leadership experience.
• Associates degree and 10 years of customer service and/or leadership experience.
• High school diploma / GED and 12 years of customer service and/or leadership experience.
• Experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.

Responsabilités

• Manage defined accounts within a geographic region for Patient Access and Reimbursement.
• Execute the territory strategic plan and understand the reimbursement process.
• Educate and update healthcare providers on payer coverage and changes.
• Coordinate access/reimbursement issues with relevant partners, including HUB.

Connaissances

Leadership experience

Customer service

Communication skills

Presentation skills

Formation

Doctorate degree

Masters degree

Bachelors degree

Associates degree

High school diploma / GED

Description du poste

Territory Covers: Oklahoma

This role will be supporting the Bone Health business unit.

Relocation not included for this role.

Join Amgens Mission of Serving Patients

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Field Reimbursement Manager

What you will do

Lets do this. Lets change the world. In this vital role the Field Reimbursement Manager (FRM) will manage defined accounts within a specified geographic region for Patient Access and Reimbursement. This role involves supporting products by executing the collaborative territory strategic plan. The FRM will ensure an understanding of the reimbursement process, field reimbursement services, and patient support programs. They will also work on patient-level reimbursement issue resolution, requiring knowledge and experience with patient health information (PHI).

• Act as an extension of the HUB, providing live one-on-one coverage support
• Offer assistance from physician order to reimbursement, supporting the entire reimbursement journey through payer prior authorization to appeals/denials requirements and forms
• Review patient-specific information in cases where the site has specifically requested assistance resolving any issues or coverage challenges
• Educate and update healthcare providers (HCPs) on key private and public payer coverage and changes that impact patient product access
• Coordinate access/reimbursement issues with relevant partners, including the HUB
• Provide information to HCPs on how the products are covered under the benefit design (Commercial, Medicare, Medicaid)
• Serve as a payer expert for defined geography and promptly communicate payer changes to key stakeholders
• Offer office education during the access process, including formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution
• Educate offices using approved materials
• Review patient insurance benefit options and alternate funding/financial assistance programs
• Collaborate with other departments to resolve reimbursement issues

Working Conditions

• 2 days a week in geography for customer appointments, (geography specific)
• General office demands Remote, Work from Home.
• One to two home office days per week.
• Must be able to travel up to 40% via automobile or plane.
• Must have a valid driver's license with a clean driving record.
• Possible long periods of sitting and/or keyboard work.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The field reimbursement professional we seek is a collaborator with these qualifications.

Basic Qualifications

• Doctorate degree
• OR
• Masters degree and 3 years of customer service and/or leadership experience
• OR
• Bachelors degree and 5 years of customer service and/or leadership experience
• OR
• Associates degree and 10 years of customer service and/or leadership experience
• OR
• High school diploma / GED and 12 years of customer service and/or leadership experience
• In addition to meeting at least one of the above requirements, you must have experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Minimum Job Qualifications

• Minimum two years of experience in public or private third-party access arena or pharmaceutical industry in managed care, clinical support, and/or sales
• Strong medical reimbursement experience and/or Specialty Pharmacy and Buy & Bill knowledge
• Proven presentation and facilitation skills | ?