Field Reimbursement Manager I & I Chicago IL

Pfizer; Chicago (IL); On-site; USD 139,000 - 232,000; Full time

Benefits offered by this job

401(k) plan with Pfizer Matching Con't

Pfizer Retirement Savings Contribution

paid vacation

holiday and personal days

paid caregiver/parental and medical le

health benefits (medical, prescription

Job summary

Pfizer is seeking a Field Reimbursement Manager to serve as the reimbursement and coverage SME within the North America region. The role involves educating HCPs on payer dynamics, assisting in patient access, and coordinating with HUB programs. Travel approx.

50% across designated territories, including Chicago and surrounding areas. Candidate should have 7+ years in pharma, strong communication skills, and a BS/BA degree.

Qualifications

• Minimum 7+ years pharmaceutical industry experience (sales and/or coding and reimbursement).
• Reimbursement and Access experience is a plus.
• Strong understanding of Specialty Drug Reimbursement, Government Payment Systems, Provider/Carrier Networks, and Co-Pay Assistance Programs.

Responsibilities

• Conduct office calls with HCPs and staff to enable patient access and resolve reimbursement questions.
• Provide in-person and virtual education on payer landscape, coverage, and formulary changes.
• Distribute Pfizer-approved materials related to coverage and reimbursement.
• Educate on Hub financial assistance programs, patient portals, and enrollment processes.
• Coordinate with HUB and understand payer requirements for individual patients.
• Act as subject matter expert on reimbursement/coverage issues for Pfizer products in assigned regions.

Skills

Pharma sales

Reimbursement expertise

Policy knowledge

Communication skills

Leadership across teams

Training in business comms

Driver's license

Education

B.S. or B.A. degree

Job description

As part of Pfizer North America, this individual will report directly to the I&I Access & Reimbursement Regional Director. The Field Reimbursement Colleague will perform their duties under the strategic vision of the Pfizer Business Units’ overarching access and reimbursement plan and compliance standards.It will be this person’s role and responsibility to:* Conduct office calls with HCPs and office staff that have a need for support to enable appropriate patient access to Pfizer products, including assistance in resolving reimbursement and coverage questions.* Provide in-person and virtual education for HCPs/office staff regarding local/regional payer landscape, payer coverage and formulary change updates, payer policies (e.g., prior authorization, step edits, specialty pharmacy coverage) and patient support.* Distribute Pfizer RC-approved materials to HCPs/office staff relating to coverage and reimbursement matters, such as Patient Assistance Programs and billing and coding reference guides.* Provide education for HCPs/office staff regarding Hub financial assistance offerings, enrollment process, Hub HCP portal(s), and other Hub financial assistance brochures.* Coordinate with Pfizer patient access and support programs (HUB) as needed to understand payer requirements for individual patients.* Address questions about the prescription status of patients enrolled in Pfizer patient access and support programs.* Compliantly use Pfizer’s designated case notes systemThe Field Reimbursement Manager is to be the subject matter expert on reimbursement and coverage issues affecting Pfizer products in their assigned regions and to use that expertise to facilitate appropriate patient access to a prescribed Pfizer product. The Field Reimbursement Manager will also provide, as needed, interpretive information and local market insights to relevant internal Pfizer leadership as to the impact of potential reimbursement issues.This person must exhibit strong communication, organizational, and relationship skills to be effective with a host of diverse customers.* Must conduct themselves with the utmost discretion and confidentiality.* Must adhere to strict company compliance guidelines and procedures.* Effectively and compliantly communicate with stakeholders to adopt ideas, actions, or positions through logical and engaging messages without direct authority.* Effectively link customer insights to the offerings and resources to address patient access barriers.* Build trust through follow-up and knowledge of the access journey.* Demonstrate excellence in responsible business communication in both written and spoken communications.**QUALIFICATIONS:*** Minimum 7+ years pharmaceutical industry experience typically within the fields of pharmaceutical sales and/or coding and reimbursement.* Reimbursement and Access experience is a plus. Strong understanding of Specialty Drug Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs, and knowledge of the policy dynamics that exist across the various Pfizer Business Units/Brands.* B.S. or B.A. degree is required.* Experience demonstrating exceptional communication and presentation skills, strategic planning, and successful plan implementation. This individual must also have demonstrated leadership and success at working across internal boundaries and be able to collaborate with multiple relevant stakeholders to coordinate various unique objectives.* Demonstrated ability to work in a highly regulated environment and adhere to strict company compliance guidelines and procedures. Proven track record of collaborating broadly with a diverse range of customers, clients, and stakeholders. Training in and experience in responsible business communication both written and spoken.* Valid US driver’s license and a driving record in compliance with company standards* Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.* Must reside in territory boundaries* Travel requirement: 50% for live customer interactions* As needed based on geography size & customer needs. FRMs spend ~50% of their time conducting live customer interactions**Preferred Qualifications:*** Additional certification in coding and reimbursement is preferred but not required.* Coding and billing knowledge or certification a plus but not required. **Additional Details**:* Territory Includes but is not limited to: Chicago, Naperville, Schaumburg, Arlington Heights, Evanston, Aurora, Joliet, Elgin* Last Day to Apply 10/14/26Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.The annual base salary for this position ranges from $139,100.00 to $231,900.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.Relocation assistance may be available based on business needs and/or eligibility.Candidates must be authorized to be employed in the U.S. by any employer.U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.