Field Reimbursement Manager

TSP, a Syneos Health company; Denver (CO); On-site; USD 185,000 - 190,000; Full time

Benefits offered by this job

401(k) plan with company match

Comprehensive medical, dental, and ves

Company-paid Life and AD&D insurance

Company-paid short and long-term-dis**

Health Savings Account (HSA) and Flex

Paid parental leave

Job summary

Ascendis Pharma is seeking a Field Reimbursement Manager to drive access for our therapies in the Central region (MN–MO, CO, MT). You will educate providers on coverage, prior authorizations, and funding options, and partner with Sales and Patient Support to optimize payer interactions.

Ideal candidates have 8+ years in pharma, strong reimbursement knowledge, experience with specialty biologics, and bilingual English/Spanish skills. This role offers competitive salary and comprehensive benefits.

Qualifications

• Bachelor’s degree in an allied health field or equivalent experience.
• 8+ years in pharmaceutical/biotech healthcare.
• Extensive experience with prior authorizations and navigating the US payer landscape.
• 3–6 years supporting Specialty Pharmaceuticals/Biologics.
• Strong reimbursement, access, and specialty pharmacy knowledge.
• Experience launching products or guiding insurance approvals.
• Familiarity with HIPAA and patient confidentiality laws.
• English/Spanish bilingual is highly desired.

Responsibilities

• Act as SME in reimbursement for the assigned geography.
• Educate HCP offices on coverage, prior authorizations, and funding options.
• Build relationships with HCPs, office staff, and health system stakeholders.
• Analyze payer coverage trends and reimbursement criteria.
• Collaborate with Patient Support to streamline onboarding.
• Develop territory-level access strategies and business plans.
• Ensure compliance with legal, regulatory, and privacy policies.
• Support cross-functional teams to improve patient access.

Skills

Reimbursement expertise

Prior authorization experience

US payer landscape

Specialty pharma knowledge

HIPAA knowledge

Bilingual English/Spanish

Communication skills

CRM platforms

Product launch support

Access & pharmacy operations

Education

Bachelor’s degree in allied health

Tools

CRM platforms

Job description

Description

Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we're advancing programs in Endocrinology Rare Disease and Oncology. We pride ourselves on exceptional science, visionary leadership, and a team of skilled and passionate colleagues. Guided by our core values—Patients, Science, and Passion—we use our proprietary TransCon® drug development platform to create potentially best-in-class therapies that address serious unmet medical needs. Our culture fosters a workplace where adaptable, driven professionals can thrive and make a real impact.

The Field Reimbursement Manager (FRM) is a customer-facing role focused on minimizing reimbursement and access barriers for patients and providers. This role supports HCP offices by delivering education on coverage, access, and reimbursement criteria for Ascendis products and plays a key role in integrating those products into the provider workflow.

The FRM partners closely with internal stakeholders—Market Access, Sales, Patient Support—and external contacts to proactively address access challenges and support patient access to therapy.

This geography covers the Central region, which is MN down to MO, over to CO, and up to Montana.

Key Responsibilities

• Act as a compliant subject matter expert (SME) in reimbursement, access, and specialty distribution for assigned geography.
• Provide education to HCP offices on coverage status, prior authorization processes, appeals, and alternate funding options for uninsured/underinsured patients.
• Build and maintain productive relationships with HCPs, office staff, and health system stakeholders.
• Analyze regional and local payer coverage trends, reimbursement criteria, and payer mix.
• Provide guidance on specialty pharmacy services and help customers navigate complex distribution channels.
• Partner with the Patient Support team to ensure accurate benefit investigations and streamlined patient onboarding.
• Collaborate with internal partners to build local access strategies aligned with business objectives.
• Develop and execute territory-level business plans using strategic customer insights.
• Participate in field-based problem-solving, including reimbursement issue resolution and case escalation when needed.
• Identify process improvements and innovations to enhance patient access and provider satisfaction.
• Maintain compliance with legal, regulatory, and company policies, especially those governing patient privacy and promotional conduct.

Requirements

• Bachelor’s degree in an allied health field preferred or equivalent work experience.
• 8+ years of experience in the pharmaceutical, biotech, or related healthcare industry.
• Previous Reimbursement Experience Required: Candidates should have substantial experience with prior authorizations and navigating the US payer landscape.
• 3-6 years of experience supporting Specialty Pharmaceuticals/Biologics.
• Deep understanding of reimbursement, access, and specialty pharmacy operations.
• Experience supporting product launches or guiding patients through insurance approval processes.
• Strong understanding of Specialty Pharmacy distribution models and patient services programs.
• Knowledge of HIPAA and other federal/state laws governing patient confidentiality and healthcare communications.
• Bilingual skills are highly desired (English/Spanish).
• Proven track record supporting complex therapies in rare or specialty conditions
• Exceptional communication and interpersonal skills with the ability to build trust with providers, and internal partners.
• Comfort navigating ambiguity, managing multiple cases simultaneously, and solving problems in real time.
• Digital fluency with CRM platforms and comfort educating patients on technology-enabled support tools, including AI-based platforms.

Benefits

• 401(k) plan with company match
• Comprehensive medical, dental, and vision plans
• Company-paid Life and AD&D insurance
• Company-paid short and long-term disability coverage
• Voluntary Pet Insurance and Legal Insurance
• Employee Assistance Program (EAP)
• Employee Discounts and Professional Development programs
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Paid parental leave and mental health resources
• Performance-based incentive compensation plans

The annual base salary for this position is $185,000 - $190,000. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance.

Ascendis Pharma is proud to be an equal opportunity employer. We are committed to creating an inclusive environment for all employees.