Field Property Adjuster - Phoenix/Tucson

Allstate Insurance Company; Phoenix, Northern (AZ, KY); Hybrid; USD 56,000 - 98,000; Full time

Job summary

National General is seeking a Field Property Adjuster to investigate and manage residential homeowner claims, focusing on complex losses and on-site inspections in Arizona. You will leverage strong estimating skills and Xactimate proficiency to determine coverage and negotiate settlements, while mentoring junior staff and delivering an exceptional customer experience.

Ideal candidates reside near Phoenix or Tucson and can operate independently in a fast-paced environment, with construction

Qualifications

• Residential property adjuster experience with complex claims.
• Strong estimating skills and proficiency in Xactimate.
• Arizona residency preferred, near Phoenix or Tucson.

Responsibilities

• Builds mastered relationships with internal and external customers.
• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements and documents activities for complex files.
• Applies mastered content to policy interpretations and trains others.
• Exhibits mastery in estimating damages for complex homeowner losses.

Skills

Case Management

Customer Service

Negotiation

Performance Management

Quality Management

Relationship Building

Site Inspections

Stakeholder Relationship Management

Time Management

Tools

Xactimate

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

As the Field Property Adjuster you are responsible for investigating and confirming the facts of loss for the most complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for the most complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor and may assign direction to more junior employees, having mastered our processes and obtained technical expertise.

We are seeking a motivated and customer-focused Property Field Adjuster to join our team. The ideal candidate will reside in Arizona, preferably near Phoenix or Tucson, and will play a key role in helping customers navigate the claims process with confidence and care.

In this role, you will investigate and manage moderate to complex residential property claims, through on-site inspections. The successful candidate will possess strong estimating skills, proficiency with Xactimate, and the ability to effectively manage challenging situations while delivering an exceptional customer experience. Construction knowledge is highly preferred.

If you thrive in a fast-paced environment, enjoy working independently, and are passionate about helping customers during critical moments, we'd love to hear from you.

Key Responsibilities

• Builds mastered relationships with both internal and external customers

• Interprets regulatory compliance and fair claims practices

• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files

• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training

• Exhibits mastery estimating fundamentals in order to create estimates of damages on complex first party homeowner losses of all severities

Skills

Case Management, Customer Service, Negotiation, Performance Management (PM), Quality Management, Relationship Building, Site Inspections, Stakeholder Relationship Management, Time Management

Compensation

Base compensation offered for this role is:
Field Property Adjuster Cons I: $53,500.00 - 77,800.00/salary
Field Property Adjuster Cons II: $56,000.00 - 82,500.00/salary
Field Property Adjuster Sr Cons I: $65,600.00 - 98,200.00/salary
Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

Joining our team isn-t just a job - it-s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. National General is a specialty personal lines insurance holding company. Through its subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.