Field Property Adjuster - New Jersey

Allstate; United States; Remote; USD 56,000 - 92,000; Full time

Benefits offered by this job

Company vehicle provided

Laptop and home-office setup

Monthly connectivity reimbursement

Job summary

National General Holdings Corp. seeks a Field Property Adjuster to inspect property losses, assess coverage, and negotiate settlements across NJ counties. The role blends field inspections with virtual handling, requiring independent work and collaboration with leadership, peers, contractors, and customers.

The ideal candidate will travel within Central or Southern New Jersey and work with the company vehicle provided for this territory.

Qualifications

• Strong communication and customer-service mindset.
• Experience managing claims processes and timelines.
• Ability to collaborate with internal teams and external partners.

Responsibilities

• Inspect property damages and determine coverage.
• Prepare estimates and negotiate settlements.
• Guide customers through the claims process from start to finish.
• Maintain accurate documentation across complex files.
• Build and maintain relationships with stakeholders.

Skills

Communication

Customer service

Time management

Claims administration

Collaboration

Relationship management

Tools

Xactimate

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Job Description Summary
As a Field Property Adjuster, you will play a critical role in helping customers recover from property losses by delivering exceptional claim service from first notice of loss through resolution. You will travel throughout Burlington, Middlesex, Mercer, and Monmouth Counties to inspect property damages, investigate coverage, prepare estimates, negotiate settlements, and guide customers through the claims process.

This role combines field inspections with virtual claim handling, requiring flexibility to assess losses in person and through virtual inspection technology. Using tools such as Xactimate, you’ll evaluate damages related to weather, water, wind, and other property losses while providing a seamless customer experience.

You’ll work independently while collaborating closely with your leadership team, peers, contractors, vendors, and customers. A company vehicle is provided for this designated field territory. The role offers significant autonomy, allowing you to manage your own schedule and daily routing while maintaining customer commitments and business expectations. The ideal candidate will live in Central or Southern New Jersey.

Key Responsibilities

• Possesses a deep understanding of the content of all policy types written by the company
• Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st party homeowners’ losses with complexity
• Builds mastered relationships with both internal and external customers across multiple lines
• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines

Skills

Business Case Analyses, Case Management, Claims Administration, Collaboration, Communication, Customer Service, Insurance Claims, Property Claims, Quality Management, Relationship Management, Time Management, Xactimate

Compensation

Compensation offered for this role is 56,000.00 - 92,000.00 annually and is based on experience and qualifications.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the “EEO Know Your Rights” poster click here. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click here. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee’s terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

• National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].
• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.