Field Property Adjuster - Naperville, IL

Allstate Corporation; Illinois; Hybrid; USD 69,000 - 110,000; Full time

Benefits offered by this job

Licensing Sign-on Bonus

Job summary

National General, part of The Allstate Corporation, seeks an experienced Outside Property Adjuster for Illinois suburbs, mainly Kane and Cook Counties, with potential DuPage coverage. You will investigate losses, determine coverage, and prepare comprehensive estimates for complex homeowner claims.

The role emphasizes communication, customer service, and property claims expertise as you handle water, roof, and interior losses while negotiating settlements and ensuring compliance.

Qualifications

• Experience handling advanced homeowner claims.
• Ability to create or audit complex damage estimates.
• Strong knowledge of policy types and claims standards.
• Licensing as an adjuster is preferred or required.

Responsibilities

• Understand and interpret policy coverage across multiple lines.
• Create or audit estimates of damages for complex first-party homeowner losses.
• Build strong relationships with internal and external customers across multiple lines.
• Evaluate settlement options by reviewing regulatory compliance and fair claims practices.
• Negotiate settlements and document all activities across the most complex files.

Skills

Analytical Thinking

Claims Settlement

Communication

Customer Service

Xactimate

Property Claims

Negotiation

Case Management

Tools

Xactimate Estimating

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

The Outside Property Consultant investigates and confirms the facts of loss for advanced homeowner claims. The role determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. The position creates or audits a comprehensive estimate of damages for first party homeowner claims leading to the proper disposition. We are seeking an experienced Property Field Adjuster to support the Illinois suburbs, primarily covering Kane and Cook Counties, with coverage extending into DuPage County as needed. This team supports our premier clients and is looking for a seasoned professional who brings strong communication, customer service, and property claims expertise. In this role, you will handle a variety of property claims, including water-related losses, roof claims, and interior losses, many of which may be high-value and complex in nature.

Key Responsibilities

• Possesses a deep understanding of the content of all policy types written by the company
• Possesses strong estimating fundamentals in order to create or audit estimates of damages on first party homeowner losses with complexity
• Builds mastered relationships with both internal and external customers across multiple lines
• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices and makes decisions on best option
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines

Supervisory Responsibilities

This job does not have supervisory duties.

Sign On Bonus

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License. *Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.* As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.

Skills

• Analytical Thinking
• Business Case Analyses
• Case Management
• Claims Administration
• Claims Settlement
• Client Management
• Communication
• Customer Service
• Documentations
• Homeowners Claims
• Insurance
• Insurance Claims
• Property Claims
• Property Damage Claims
• Property Insurance Claims
• Quality Management
• Relationship Management
• Xactimate
• Xactimate Estimating

Compensation

Compensation Base compensation offered for this role is: Outside Property Adjuster Sr Cons I: $68,500- $104,100 Outside Property Adjuster Sr Cons II: $70,100 - $110,400 Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition.

Policy – Equal Employment Opportunity

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

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