Field Property Adjuster

Allstate Private Limited; Houston (TX); Hybrid; USD 70,000 - 121,000; Full time

Benefits offered by this job

Licensing sign-on bonus

Job summary

Allstate Private Limited is seeking a Field Property Adjuster in Houston, TX to manage homeowners claims end-to-end. You will verify facts of loss, determine coverage, assess damages, and negotiate settlements with customers, contractors, and partners.

The role emphasizes clear, timely communication throughout the claim lifecycle. The ideal candidate has Xactimate proficiency, strong claims handling experience, and will operate in a fast-paced environment with both field and desk work.

Qualifications

• Active adjuster license or license reciprocity in applicable states.
• Experience handling field and desk claims.
• Strong organizational skills and proactive approach.
• Excellent customer service and communication abilities.

Responsibilities

• Estimates damages for complex 1st party homeowner losses.
• Builds relationships with internal and external customers.
• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements and documents all activities.
• Applies policy knowledge and assists leadership training.
• Suggests process improvements.

Skills

Case Management

Communication

Insurance Claims

Negotiation

Performance Management (PM)

Property Claims

Quality Management

Relationship Building

Stakeholder Relationship Management

Xactimate

Education

Tools

Xactimate

Job description

Job Description

As a Field Property Adjuster, you will investigate and evaluate homeowners property claims from start to finish. You will confirm the facts of loss, determine coverage, assess damages, and negotiate settlements within your assigned authority. In this role, you will manage the entire claim lifecycle, including supplements, Additional Living Expense (ALE) claims, contents, and personal property losses. You will work closely with customers, contractors, and other partners to ensure claims are handled accurately and efficiently.

A key part of this position is delivering excellent customer service through clear, timely communication, keeping customers informed and supported throughout the claims process.

We are seeking an experienced Field Property Adjuster located in Houston, TX or surrounding areas with proficiency in Xactimate and a strong foundation in claims handling, including supplements, ALE, contents and full claim ownership. The ideal candidate will demonstrate strong organizational skills, a proactive approach, excellent customer service, and the ability to adapt in a fast‑paced environment. Experience handling claims in both field and desk settings is strongly preferred. Holds an active adjuster license or possess a license that qualifies for reciprocity in the applicable states is strongly preferred.

Key Responsibilities

• Exhibits mastery estimating fundamentals in order to create estimates of damages on the most complex 1st party homeowner losses of all severities
• Builds mastered relationships with both internal and external customers
• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Recommends process improvements

Supervisory Responsibilities

• This job does not have supervisory duties.

Sign On Bonus

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designation

People who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.

Skills

Case Management, Communication, Insurance Claims, Negotiation, Performance Management (PM), Property Claims, Quality Management, Relationship Building, Stakeholder Relationship Management, Xactimate

Compensation

Compensation offered for this role is 70,100.00 - 121,475.00 annually and is based on experience and qualifications.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.