Field Production Systems Technician - On‑Site Support

Konica Minolta Business Solutions Canada; Town of Florida (NY); On-site; USD 52,000 - 70,000; Full time

Job summary

Konica Minolta Business Solutions Canada is seeking a proactive Production Systems Technician to service production printers and related equipment at client sites. You will diagnose, repair, install and configure devices, while supporting customers and the sales team as needed.

The role requires travel within the territory, strong communication skills, and familiarity with Windows/Mac environments. A high school diploma and N+ certification are preferred.

Qualifications

• High School diploma or GED required; technical training preferred.
• 1–2 years of experience in technical repairs of business equipment.
• Certified on N+ or equivalent; IT certifications a plus.
• Electrical/mechanical aptitude and printing familiarity with Bizhub/office systems.
• Experience with Windows/Mac OS client environments and drivers.

Responsibilities

• Perform on-site maintenance, diagnostics, repairs and installations.
• Troubleshoot networking issues for printing/scanning on Windows/Mac.
• Travel locally to customer sites and manage territory workload.
• Train customers on printing/scanning functions and provide sales support as needed.
• Maintain accurate inventory and complete timesheets and expense reports.
• Adhere to safety, security, and background checks; possess valid license.

Skills

Self-motivated

Excellent communication

Teamwork

Time management

Electrical aptitude

Mechanical aptitude

Printer/printing knowledge

MS Windows & Mac OS familiarity

Word & Excel basics

Troubleshooting

Education

High School diploma or GED

Technical School training

N+ certification

Additional IT certifications

Tools

Word

Excel

Job description

Konica Minolta Business Solutions Canada is seeking a proactive Production Systems Technician to service production printers and related equipment at client sites. You will diagnose, repair, install and configure devices, while supporting customers and the sales team as needed.

The role requires travel within the territory, strong communication skills, and familiarity with Windows/Mac environments. A high school diploma and N+ certification are preferred.