Field Performance Engineer — Forensic Failure Analyst

Reliable Sprinkler Co.; South Carolina; On-site; USD 75,000 - 95,000; Full time

Job summary

Reliable Sprinkler Co. seeks a Field Performance Engineer in Liberty, SC to lead product performance investigations and manage customer product returns. This role combines mechanical engineering expertise with strong communication skills to effectively analyze product failures and support legal initiatives.

The ideal candidate will have 8-10 years of experience in related fields and be skilled in conducting structured investigations. Strong understanding of NFPA codes and willingness to travel frequently is essential.

Qualifications

• 8–10+ years of experience in mechanical systems or related industries.
• Strong understanding of construction practices and mechanical product applications.
• Working knowledge of NFPA codes and UL standards.
• Experience with metallurgy and failure mechanisms.

Responsibilities

• Lead management of claim-defective customer returns.
• Conduct field investigations and forensic analyses.
• Prepare detailed reports summarizing findings.
• Support litigation, claims defense and risk mitigation.
• Interface directly with customers and contractors.
• Travel to field sites for investigations.

Skills

Mechanical engineering expertise

Strong communication skills

Ability to conduct structured investigations

Interpersonal skills

Ability to operate in high-stakes situations

Education

Bachelor’s degree in Mechanical Engineering or related field

Tools

Forensic analysis tools

Engineering software

Job description

Reliable Sprinkler Co. seeks a Field Performance Engineer in Liberty, SC to lead product performance investigations and manage customer product returns. This role combines mechanical engineering expertise with strong communication skills to effectively analyze product failures and support legal initiatives.

The ideal candidate will have 8-10 years of experience in related fields and be skilled in conducting structured investigations. Strong understanding of NFPA codes and willingness to travel frequently is essential.