Field Patient Care Specialist, Wearable Cardiac Devices

Kestra Medical Technologies, Inc.; Westwood (KY); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Kestra Medical Technologies, Inc. in Huntington, WV seeks an ASSURE Patient Specialist (APS) to conduct patient fittings for a wearable defibrillator. The role supports the sales organization and Regional Clinical Advisors, serving as the local patient care representative.

This paid per fitting position requires clinical or engineering background, ability to travel, train patients, coordinate with prescribers, and maintain documentation, credentialing, and strict confidentiality.

Qualifications

• 1 year in a paid patient care experience (not as a family care giver).
• Clinical or engineering background including nurses, cardiac device sales reps, catheterization lab technicians, or ECG technicians.
• Disclosure of personal NPI number (if applicable).
• Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
• Ability to pay for vendor credentialing upfront during a 90-day probationary period
• Experience in patient and/or clinician education
• Valid driver’s license in state of residence with a good driving record
• Ability to consistently work in the field in and around the region. Disclosures are required for any potential relationships and referral sources
• Must be able to achieve credentialing for hospital system entry including, but not limited to:
• Documentation of vaccination and immunization status
• Pass background check
• Pass drug screening testing
• Review and agree to hospital policies and procedures
• Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety

Responsibilities

• Fit and train local patients with a wearable defibrillator via assignments from corporate headquarters.
• Certified as an ASSURE Patient Specialist by Kestra.
• Provide instruction and instill confidence in ASSURE patients.
• Contact prescribers, caregivers and patients to schedule services.
• Accept assignments including daytime, evening, and weekend hours.
• Travel to hospitals, patients' homes and healthcare facilities for fittings.
• Measure patient to determine garment size.
• Review and transmit paperwork to receive the ASSURE garment and services.
• Manage inventory of Assure system kits, garments, and equipment.
• Maintain confidentiality and adhere to pledge.
• Information regarding a patient shall not be released outside the company without signed permission; internal disclosure on a need-to-know basis.

Skills

Patient care

Travel

Communication

Training

Education

Clinical/engineering background

NPI disclosure

Background check completion

Driver's license

Tools

MS Office

Excel

PowerPoint

MS Teams

Job description

Kestra Medical Technologies, Inc. in Huntington, WV seeks an ASSURE Patient Specialist (APS) to conduct patient fittings for a wearable defibrillator. The role supports the sales organization and Regional Clinical Advisors, serving as the local patient care representative.

This paid per fitting position requires clinical or engineering background, ability to travel, train patients, coordinate with prescribers, and maintain documentation, credentialing, and strict confidentiality.