Field Operations Technician

Arizona-Department-of-Public-Safety; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

The Arizona Department of Public Safety is seeking motivated individuals for Field Operations Technician positions in the Phoenix Metro area. These positions work under direct supervision, performing and coordinating a variety of tasks and functions assisting law enforcement personnel and highway operations.

Positions involve patrol-like duties, technical tasks (collision investigations, UAS, towing), report writing, and court testimony, with ACJIS certification required within six months and a

Qualifications

• Requires a high school diploma or equivalent.
• A valid Arizona driver license by employment date.
• Must obtain ACJIS Terminal Operator Certification within six months of hire or promotion and maintain certification.
• Must be able to lift up to 75 pounds and work outdoors in all weather conditions.

Responsibilities

• Patrols assigned roadways to assist stranded motorists and manage roadway closures and detours.
• Responds to calls of questionable situations and coordinates appropriate actions with law enforcement or freeway operations.
• Performs technical tasks such as collision investigations, unmanned aerial systems operations, towing, and highway safety operations.
• Records detailed information and prepares written reports (collision reports, tow requests, work orders, etc.).
• Assists the public with first-on-scene aid, traffic control, and motorist assistance.
• Testifies in court using written records and official files.
• Assists troopers with emergency and routine duties.
• Performs other duties as assigned.

Education

High School Diploma or equivalent

Job description

The Arizona Department of Public Safety is seeking motivated individuals for our Field Operations Technician positions in the Phoenix Metro area. These positions work under direct supervision, performing and coordinating a variety of tasks and functions assisting law enforcement personnel and highway operations. Performs related duties as required. This position is designated uncovered; the incumbent serves at the pleasure of the Director of the Department of Public Safety.

1. Patrols assigned roadways to assist stranded motorists, eliminate roadway hazards, and assist with roadway closures, detours, and control.

2. Responds to calls of questionable situations to determine the specific nature of the situation and react appropriately by assisting, requesting additional help, etc.
3. Performs technical assignments and functions, such as collision investigations, operation of unmanned aerial systems, blood draws, towing of vehicles, and highway safety operations.
4. Records detailed information (e.g., Level 1 and 2 collision reports, Vehicle Action Removal Report, tow truck requests, vehicle work orders, supply requisitions, property control forms, supplemental offense reports, etc.) to provide a written account of activities associated with the position.
5. Assists the public with first-on-scene aid (e.g., traffic control, fire control, motorist assistance).
6. Testifies in court regarding situations encountered, using appropriate written records and files, in accordance with court procedures.
7. Assists troopers as directed with emergency and routine duties.
8. Performs special tasks or assignments as directed.

Knowledge of:

1. police methods, practices, and procedures.
2. department policies, manuals, procedures, rules, and regulations.
3. department recruiting methods and programs.
4. knowledge of Arizona revised statutes.
5. police operations and specialty skill sets/certifications.
6. incident management protocols and procedures.
7. instructional methods and training practices.
8. report writing.
9. courtroom procedures.

Skill in:

1. the use and maintenance of police and emergency equipment.
2. the use of personal protective equipment.
3. the use of criminal justice information systems.
4. the use of computer software programs.
5. writing detailed reports and written communication.
6. verbal communication and public presentations.

Ability to:

1. work independently and as part of a team.
2. establish and maintain effective working relationships with those contacted during the assignment.
3. communicate orally and in writing to present information logically and clearly.
4. understand written and verbal instructions to complete assigned tasks accurately.
5. exercise sound judgment in safeguarding confidential or sensitive information.
6. read, comprehend, and interpret written materials of simple to moderate complexity.
7. work with interruptions.
8. adapt to changing priorities.
9. organize, prioritize, and perform multiple tasks.
10. work within stringent deadlines to complete work assignments.
11. effectively communicate orally and in writing.
12. evaluate information, make decisions, and take appropriate action.

MINIMUM QUALIFICATIONS:

Requires a high school diploma or equivalent.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

1. May be required to work irregular work hours, nights and weekends, and respond to callouts.
2. Ability to lift heavy objects (up to 75 pounds).
3. Ability to work outdoors in all types of weather conditions.
4. Ability to travel extensively throughout the State.
5. Ability to bend, stretch, stoop, reach, and climb (stairs and ladders).
6. Drive for long periods of time.
7. May be exposed to dangerous/hazardous chemicals.

ADDITIONAL REQUIREMENTS:

Must obtain ACJIS Terminal Operator Certification within six months of hire or promotion and maintain certification throughout the course of this assignment.

Must have and maintain a valid Arizona driver license by employment date.