Field Operations Manager

RXO, Inc.; Olive Branch (MS); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Paid time off

Disability & life insurance

Employee assistance program

Leadership development

Volunteer days

Job summary

RXO, Inc. is seeking a Field Operations Manager in Olive Branch, MS to lead a high-volume, cross-functional operation spanning 3PL, warehouse, transportation, and customer teams.

You will coordinate stakeholders, drive performance, and ensure execution aligned with customer objectives. In this role, you will manage a 24x5 operating environment, implement standardized procedures, and partner with leaders to drive continuous improvement, efficiency, service, and cost reductions across the

Qualifications

• 5+ years of logistics or complex operations experience.
• Experience leading across multiple functions with stakeholder influence.
• Strong presentation, communication, and negotiation skills.
• Proficient with Windows and MS Office (Project, Excel, PowerPoint).

Responsibilities

• Lead a complex, high-volume operation across multiple functions, establishing countermeasures and improvement plans to ensure customer KPIs are achieved and sustained.
• Coordinate with cross-functional teams to establish ownership, track progress, resolve dependencies, and drive timely execution of corrective actions.
• Monitor, analyze, and evaluate transportation teams against KPIs and operational metrics, escalating risks and implementing recovery plans as needed.
• Work with 3rd party warehouse and transportation activities in a 24x5 operating environment, coordinating response to operational disruptions, natural disasters, shutdowns, and business continuity events.
• Develop, implement, and maintain standardized work procedures that align customer requirements with 3PL execution across the operation.
• Partner with cross functional leaders to develop strategies for continuous improvement, operational efficiency, service performance, and cost reduction.
• Establish clear operating rhythms, accountability, and communication across internal teams, customers, carriers, and third-party partners to support an integrated end-to-end operation.

Skills

Logistics leadership

Cross-functional coordination

Stakeholder influence

MS Office proficiency

Education

Bachelor's degree in related field

Tools

MS Project

Excel

PowerPoint

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Field Operations Manager at RXO, you’ll lead a large, complex, cross-functional operation spanning third-party logistics, warehouse, transportation, customer, and carrier teams. You’ll serve as a central point of coordination, aligning stakeholders, driving operational performance, and ensuring consistent execution against customer objectives.

What your day-to-day will look like:

• Lead a complex, high-volume operation across multiple functions, establishing countermeasures and improvement plans to ensure customer KPIs are achieved and sustained.
• Coordinate with cross-functional teams to establish ownership, track progress, resolve dependencies, and drive timely execution of corrective actions.
• Monitor, analyze, and evaluate transportation teams against key performance indicators (KPIs) and operational metrics, escalating risks and implementing recovery plans as needed.
• Work with 3rd party warehouse and transportation activities in a 24x5 operating environment, coordinating response to operational disruptions, natural disasters, shutdowns, and business continuity events.
• Develop, implement, and maintain standardized work procedures that align customer requirements with 3PL execution across the operation.
• Partner with cross functional leaders to develop strategies for continuous improvement, operational efficiency, service performance, and cost reduction.
• Establish clear operating rhythms, accountability, and communication across internal teams, customers, carriers, and third-party partners to support an integrated end-to-end operation.

At a minimum, you’ll need:

• 5 years of logistics, transportation, or complex operations experience.
• Demonstrated experience leading across multiple functions and influencing stakeholders without direct reporting relationships.
• Strong group presentation, communication, and negotiation skills, with the ability to work effectively across organizational levels and with external partners.
• Strong proficiency with Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.

It’d be great if you also have:

• Bachelor’s degree (B.A.) in a related field.
• Experience in the automotive industry.
• Experience managing large-scale, multi-stakeholder operations with responsibility for performance, cost, continuous improvement, and operational continuity.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO’s candidate privacy statement here and RXO’s Privacy Notice to California Job Applicants here.