Field Operations Manager

Jetson Home Inc.; Nashville, Northern (TN, KY); Hybrid; USD 104,000 - 116,000; Full time

Benefits offered by this job

Dental, Vision & Life Insurance fully/

Health Insurance premium 85% paid by

Education Support

Parental Leave Top Up

401k program

Job summary

Jetson Home Inc. in Nashville is seeking an experienced Field Operations Manager for HVAC installations. You will ensure readiness, coordinate resources, coach field technicians, and drive safety and quality across projects.

Join a fast-growing company expanding in Nashville, with strong benefits and a focus on practical process improvements, documentation, and collaboration with logistics, procurement, and scheduling.

Qualifications

• 5+ years in a management role overseeing field teams.
• Proven HVAC install team leadership and coordination.
• Strong knowledge of heat pumps and HVAC systems.
• Ability to read blueprints and schematics.
• Familiar with building codes and OSHA standards.

Responsibilities

• Ensure daily readiness of field teams with tools, parts, and documentation.
• Bridge field crew with logistics, procurement, and scheduling.
• Conduct site visits for support, coaching, and QA on active projects.
• Enforce safety standards and compliance with local codes.
• Identify obstacles and resolve issues impacting timelines.
• Provide training and mentorship to field technicians.
• Review installations for quality against standards.
• Support warranty investigations and corrective actions.
• Collaborate with leadership to refine processes and best practices.

Skills

HVAC leadership

Team management

Blueprint reading

OSHA/LOTO knowledge

Scheduling software

Field tooling & logistics

English communication

Education

HVAC certification (NATE/608 preferred)

Tools

Scheduling software

Field management tools

Job description

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable.

We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.

The Opportunity:

We are looking for an extremely motivated and passionate HVAC professional with field operations management who would like to be a part of an exciting new company looking to fight climate change through disrupting the residential HVAC industry. This marks our expansion in the Nashville market. The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully supported and equipped to perform their work safely, efficiently, and to the highest quality standards. This role bridges field operations and leadership, with a focus on readiness, resource allocation, and real-time problem-solving to drive team success. As we continue to iterate the processes and procedures that ensure the highest installation quality and efficiency, this role will play an integral role by contributing to the knowledge base.

What You Will Do:

• Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and job documentation.
• Act as the primary liaison between the field crew and internal departments such as logistics, procurement, and scheduling.
• Conduct site visits to provide support, coaching, and quality assurance for active installation projects.
• Monitor and enforce company safety standards and ensure compliance with local codes and regulations.
• Identify operational obstacles and work proactively to resolve issues that impact field productivity or installation timelines.
• Conduct pre-installation walkthroughs to ensure all project parameters
• Maintain an up-to-date understanding of the staffing needs based relevant business inputs.
• Train and mentor field technicians to improve workmanship, efficiency, and customer service.
• Review completed installations to ensure quality standards and customer expectations are met or exceeded.
• Support warranty and rework investigations and help implement corrective action plans.
• Provide performance feedback and assist with evaluations of field team members.
• Collaborate with senior leadership to develop and refine operational procedures and best practices.

What You Bring:

• Proven experience as an HVAC install team member and team lead.
• HVAC NATE and Section 608 certification preferred.
• 5+ years in a management role, overseeing field teams.
• Strong knowledge of HVAC systems including heat pumps.
• Ability to lead, coach, and motivate field personnel.
• Ability to read blueprints and schematics.
• Familiarity with building codes and regulations.
• Excellent English communications and customer service skills.
• Proficiency with scheduling software, mobile work apps, field management tools and general business tools expertise.
• Valid driver’s license and clean driving record.
• Excellent problem-solving and organizational skills.
• Follows OSHA Electrical Standard
• Follows the Occupational Safety and Health Administration's (OSHA) Lockout/Tagout (LOTO) standard

Job Type: Full-time, Permanent

Pay: $104,000 - $116,000 per annum

• Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
• Health Insurance premium 85% paid by Jetson
• Education Support
• Parental Leave Top Up
• 401k program

U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us.

Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us.