Field Operations Lead – Fiber Network Construction

Paylocity; Danville, Northern (VA, KY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Full Time

Paid Weekly

Compensation: $70K - $80K annually,DOE

Full Benefits Package (Medical, Dental

Vision)

Paid Time Off

401(k) with Company Match

25K Company Paid Life Insurance

Independent Work & Team Collaboration

Career Development & Advancement

Job summary

TAK Broadband is seeking a Field Supervisor in the Danville, VA area to oversee daily operations, ensure all tasks are completed on time and meet our quality standards, and to serve as the market expert with 80%+ time spent in the field.

You will lead contractor crews, participate in onboarding, review monthly work, and coordinate with warehouse teams to collect client equipment while maintaining safety and delivering excellent customer service.

Qualifications

• 3+ years of cable, broadband or telecommunications construction experience required (specifically, drop bury knowledge).
• Ability to travel daily and adapt to various schedules; capable of being the escalation point.
• Strong communication, customer service, time management, problem-solving and troubleshooting skills.

Responsibilities

• Oversee the daily operation of assigned market.
• Ensure all tasks assigned to your market are completed in a timely manner and meet organizational quality standards.
• Be the market “expert” and “go to” resource spending 80%+ time in the field.
• Participate in the onboarding of new contractor crews.
• Review 10%+ market completed work monthly and provide feedback.
• Support warehouse teams with tracking and collecting of all required client equipment from assigned market.
• Ensure resources are secured and maintained in proper working order.
• Keep safety as your #1 priority and ensure crews adhere to safety standards and laws.
• Exceed client and company performance metrics for assigned market.
• Work in diverse environments and strive to provide the best customer experience.

Skills

Leadership experience

Customer service

Time management

Problem-solving

Troubleshooting

Relationship building

Travel willingness

Job description

TAK Broadband is seeking a Field Supervisor in the Danville, VA area to oversee daily operations, ensure all tasks are completed on time and meet our quality standards, and to serve as the market expert with 80%+ time spent in the field.

You will lead contractor crews, participate in onboarding, review monthly work, and coordinate with warehouse teams to collect client equipment while maintaining safety and delivering excellent customer service.