Field Operations Coordinator - Fontana, CA

AVN AutoVIN Inc; Carmel (IN); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

RRSP with company match

HSA contributions

FSA options

Job summary

OPENLANE is seeking a Field Operations Coordinator to join our team in Carmel, IN. You will conduct thorough vehicle inspections and coordinate with dealerships to ensure compliance with OPENLANE standards. You will document findings and submit detailed reports via our mobile platform.

The ideal candidate has 5+ years of automotive experience, a valid driver's license, and strong organizational and communication skills to support cross-team workflows and customer relationships.

Qualifications

• Minimum 5 years of automotive experience as a vehicle mechanic or equivalent.
• Detail-oriented with accurate vehicle inspections and documentation.
• Strong organizational and communication skills for cross-team coordination.
• Customer-focused liaison between sales, operations and dealerships.
• Proficiency with electronic submission of inspection reports.

Responsibilities

• Conduct vehicle assessments, documenting engine, transmission, interior and exterior inspections.
• Coordinate with dealerships and ensure adherence to OPENLANE standards.
• Submit accurate inspection reports through the designated platform.
• Assist marketing by distributing promotional materials to buying dealers.
• Maintain strong communication with internal teams and dealerships.

Skills

Automotive experience

Attention to detail

Organization

Communication

Customer service

Tools

Mobile app usage

Job description

Company Culture

At OPENLANE we make wholesale easy so our customers can be more successful.

What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement.

• The ideal candidate for this role will reside in / near: Fontana/Jurupa Valley, CA.
• This role operates Tuesday - Saturday 8a - 5p PST.

We’re Looking For

We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience.

You Are

• Detail-oriented. You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns.
• Organized. You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow.
• Customer-focused. You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships.

You Will

• Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.
• Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.
• Submit accurate and detailed inspection reports through the designated platform.
• Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.
• Maintain strong communication and collaboration with internal teams and dealerships.

Must-Haves

• Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background.
• Valid driver's license and ability to operate a motor vehicle.
• Proficiency in using technology, including electronic submission of inspection reports.
• Strong attention to detail and ability to work in various weather conditions.
• Excellent organizational and communication skills.

Nice-to-Haves

• Previous customer service experience.
• Sound like a match?

Compensation Range of Hourly: $26.00 - $29.00 (Depending on experience, skill set, qualifications, and other relevant factors.)

OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.

OPENLANE is an equal opportunity employer and a drug-free workplace.