Field Operations Associate

Aerotek; North Charleston (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

Aerotek is seeking a detail-oriented HR/Payroll Administrative Specialist to ensure smooth payroll processing, timecard audits, and HR support for contract employees and clients in a fast-paced office environment.

Responsibilities include managing timecards, commissions, unemployment, workers' compensation, and benefits administration while maintaining accurate HR records and filing.

Qualifications

• Experience in HR, payroll, and administrative support.
• Strong communication and organizational skills.
• Ability to prioritize tasks and meet deadlines.

Responsibilities

• Ensure front office customer service (telephone and reception desk).
• Complete internal payroll processing.
• Audit and collect timecards in PeopleSoft and AHCS.
• Explain and distribute commission numbers and related issues.
• Manage unemployment and workers' compensation processes.
• Process payroll documentation and resolve payroll/invoicing issues.
• Maintain HR folders and filing systems.
• Assist with pre-employment paperwork and benefits administration.

Skills

Customer service

Prioritization

Communication

Education

Bachelor's degree in HR, Business, and Accounting

Job description

Overview

SummaryEnsuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and Responsibilities

• Ensuring front office customer service (telephone and reception desk).
• Completing internal payroll.
• Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS.
• Time and Audit Billing report audit.
• Managing the distribution and explanation of expected and actual commission numbers.
• Resolution of all spread and commission related issues.
• Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner.
• Managing the Unemployment Process including claims and hearings.
• Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations.
• Managing the processing of payroll (sort, stuff and mail).
• Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.).
• Managing all filing.
• Ensuring an adequate supply of Pre Employment Packets are on hand.
• Completing pre employment paperwork with contractors.
• Managing contractor and internal benefits program.
• Ensuring the accurate and timely entry of starts and finishes in PeopleSoft.
• Audit of New Starts reports.
• Managing the HR folder process.
• Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.
• Managing the use of DHL or FEDEX.
• Ensuring the timely processing of Tax Credit Forms.
• Ensuring adequate levels of administrative and galley supplies.
• Managing P Card account.

Supervisory ResponsibilitiesTo ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. QualificationsTo perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or ExperienceBA/BS degree in Human Resources, Business, and Accounting preferred.2 + years experience in a customer service related position.Ability to priorities, organize, problem solve and meet deadlines and goals.Ability to communication effectively and provide proper follow up.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors