Field Mitigation Technician — Emergency Restoration Pro

Insurcomm Restoration; Richmond (VA); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Comprehensive health, dental, and vision coverage

401(k) with company match

Generous PTO and paid holidays

Company vehicle (role dependent)

Ongoing training and certification support

Job summary

A restoration company in Richmond, VA is seeking a Mitigation Technician to provide emergency services for damage from fire, water, and mold. This full-time, field-based role requires responding to calls, performing water extraction, and ensuring collaboration with team members. Ideal candidates should possess strong interpersonal and customer service skills. The position offers competitive pay, health coverage, and opportunities for training and certification support.

Qualifications

• Willingness to obtain IICRC certification for cleaning and restoration.
• Ability to lift up to 50 lbs and perform physical labor in varying environments.
• Acceptable driving record alongside reliable attendance.

Responsibilities

• Respond to emergency calls and assess property damage.
• Perform water extraction and mitigation services according to standards.
• Document job progress using required software.

Skills

Proficiency with hand and power tools

Strong communication, listening, and interpersonal skills

Strong social awareness and customer service mindset

Team-oriented mindset with a positive, solution-focused attitude

Education

IICRC certification (willingness to obtain)

Tools

Microsoft Teams

Job management platforms (Proven Jobs, Encircle, Docusketch)

Job description

A restoration company in Richmond, VA is seeking a Mitigation Technician to provide emergency services for damage from fire, water, and mold. This full-time, field-based role requires responding to calls, performing water extraction, and ensuring collaboration with team members. Ideal candidates should possess strong interpersonal and customer service skills. The position offers competitive pay, health coverage, and opportunities for training and certification support.