Field Mechanic

Tennant Company; Alexandria (LA); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

Performance-based incentives

Excellent benefits package

Company Service Vehicle

Cell phone and Tablet

Uniforms

Specialty Tools

Comprehensive training program

Job summary

Tennant Company is seeking a Field Service Technician to diagnose, repair and maintain Tennant and similar equipment at customer sites across the region. You will plan daily routes, communicate service timelines, and ensure quality workmanship while following safety protocols.

The role requires 2–5 years of hands-on experience with mechanical and electrical systems, and proficiency in reading schematics and using diagnostic tools. A valid driver’s license is required.

Qualifications

• High school diploma or equivalent required.
• 2-5 years of experience diagnosing and repairing mechanical and electrical systems.
• Ability to read and interpret electrical schematics.
• Experience using hand and power tools and diagnostic devices.

Responsibilities

• Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical and electrical systems on Tennant products.
• Own your territory; plan daily schedule and communicate with customers regarding service expectations, timelines, and billing.
• Create and maintain records of service activities and reporting documentation.
• Ensure cleanliness and organization of company property and tools.
• Collaborate with sales, customer service, and field support to enable success.

Skills

Troubleshooting

Reading schematics

Electrical systems knowledge

Education

High school diploma or equivalent

Tools

Hand and power shop tools

Diagnostic devices (multimeter, voltmeter)

MS Office Suite

Email

Job description

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Field Mechanic

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery and robotic Tennant products. As a Commercial Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company.

A Day in the Life

• Perform preventative maintenance and resolve complexproblemsby troubleshooting and repairing mechanical and electrical problems on customer-owned Tennant products and similar competitor models.
• Own your territoryand plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. Owning your territory also includes:
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
• Follow all safety protocols and utilize proper PPE.
• Collaboratewith internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video.
Discover the challenges, successes and unique moments that make our team thrive!

Required Experience and Education

• High school diploma or equivalent
• Valid driver's license plus meet Tennant Company driving policy requirements.
• 2-5 years of experience:
• Troubleshooting and repairing mechanical and electrical systems
• Reading and interpreting electrical schematics
• Using hand and power shop tools, equipment, and diagnostic devices (multimeter, voltmeter, etc.)
• Using a personal computer, MS Office Suite, and email.

Preferred Experience

• Previous experience and knowledge:
• Working on Electro-Mechanical Equipment systems and components (Automotive, forklifts, appliances, golf carts, hospital equipment, etc.)
• Working in a field service position
• Working directly with customers

Physical Requirements

• Must be able to lift 60 pounds, frequently lifting 30 pounds. Assistance should be provided for items weighing over 60 pounds.
• Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting daily.
• Position requires driving a van to and from customer sites daily, occasionally up to 3 hours of driving daily.

Tennant Company Offers

• Performance-based incentives structure
• Excellent benefits package (eligible on 1st day of employment)
• Company Service Vehicle
• Cell phone and Tablet
• Uniforms
• Specialty Tools
• Comprehensive training program including ride-along, virtual, and factory-based training

Competitive base salary commensurate with experience: $69,300- 83,160.

Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. Total Compensation = Base Salary + Benefits

Benefits = A comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits!

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.