Field Linehaul Support Rep

FedEx Logistics; Memphis (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

FedEx Logistics is seeking a disciplined Dispatcher responsible for the dispatch of transportation equipment in alignment with the Linehaul plan. You will ensure adherence to schedules, maximize trailer capacity, and maintain service integrity for the assigned area.

You will enter dispatch events in the TMS system to guarantee on-time delivery and perform yard checks to confirm equipment status. The role requires knowledge of DOT regulations, strong communication skills, and the ability to

Qualifications

• Must have strong time management and multitasking in a fast-paced team
• Ability to communicate with diverse audiences, both verbally and in writing
• Familiarity with Linehaul operations and DOT regulations
• Proficiency with Microsoft Office and web-based applications

Responsibilities

• Dispatch transportation equipment per Linehaul plan
• Follow Linehaul schedules to maximize trailer capacity
• Enter dispatch events into TMS for on-time delivery
• Verify equipment location via yard inventories
• Check load/unload status and report issues
• Communicate safety initiatives to maintain a safety culture
• Investigate delays, accidents, or breakdowns and implement contingency plans
• Review and report DOT roadside violations to management
• Compile data and generate management reports
• Support audit activities and data retrieval for reviews
• Review TLCRs to ensure proper completion
• Perform other duties as assigned

Skills

Time management

Verbal/written comms

DOT regulations knowledge

Office software

Web-based applications

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

MS Office

TMS or similar system

Job description

Responsible for the dispatch of transportation equipment in accordance with the Linehaul plan. Adheres to Linehaul schedules and supports efforts to maximize capacity, minimize partial trailer loads and ensure service integrity for assigned areas.

Essential Functions

• In accordance with the Linehaul plan, executes the dispatch of transportation equipment.
• Ensures Linehaul dispatch and arrival rules are followed according to defined Company procedures.
• Dispatches cargo shipments to maximize the trailer volume while meeting package delivery obligations.
• Enters dispatch events into an online system (TMS) to ensure on time delivery and pick up of trailers.
• Verifies the location of equipment in the dispatch system by completing yard inventories.
• Verifies the load/unload status of trailers by completing yard checks. Timely reports missing equipment.
• Follows and communicates safety initiatives to ensure a safety-conscious culture.
• Investigates and reports schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route breakdown or accident.
• Reviews and communicates Department of Transportation (DOT) roadside violations to management.
• Compiles data and provides various regular and adhoc reports to management for review and determination.
• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.
• Reviews trailer load condition reports (TLCR’s) to ensure proper completion.
• Performs other duties as assigned.

Minimum Education

• High School Diploma or GED required. Bachelor’s degree preferred.

Minimum Experience

• Dispatch experience preferred.

Knowledge Skills and Abilities

• Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
• Verbal and written communication skills necessary to communicate with various audiences. Ability to work productively in team environment and effectively implement operational processes
• Knowledge of concepts, practices, procedures and transportation regulations used in Linehaul field operations, including DOT regulations
• Software skills, including use of Microsoft Office software and web-based applications
• Job Conditions

• Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
• Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

• E-Verify Notice bilingual
• Right to Work Notice English / Spanish