Field IT Systems Engineer: Backups, Automation & Uptime

ASM Research, An Accenture Federal Services Company; Jefferson City (MO); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an IT professional to perform moderately complex information systems tasks across administration, engineering and design within Federal IT environments.

You will monitor and support IT infrastructures, analyze tools, back up systems, troubleshoot complex issues, and help design new platforms while evaluating emerging technologies and conducting cost analyses.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
• 4-6 years of experience in information technology, systems administration or other IT related field.
• Strong knowledge of Microsoft operating systems and related products.

Responsibilities

• Monitors and supports IT systems infrastructures.
• Conducts moderately complex analysis including planning, designing, and evaluating IT tools.
• Backs up to respond to user requests for system needs and upgrades.
• Troubleshoots and resolves complex problems with minimal supervision.
• Implements standards for computer operations and tests operating systems.
• Maintains OS and related software, runs system backups and recovery procedures.
• Performs root-cause analysis and monitors production systems.
• Identifies opportunities for process improvements and documents procedures.
• Participates in planning and designing new platforms and evaluating technologies.

Skills

Customer service

Communication

Troubleshooting

Scripting

Analysis

Education

Bachelor's degree in IT/CS

Tools

Windows OS

Windows Server

Office 365

SharePoint

Teams

Job description

ASM Research, An Accenture Federal Services Company, seeks an IT professional to perform moderately complex information systems tasks across administration, engineering and design within Federal IT environments.

You will monitor and support IT infrastructures, analyze tools, back up systems, troubleshoot complex issues, and help design new platforms while evaluating emerging technologies and conducting cost analyses.