Field Inventory Technician

WESCO; Stafford (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

WESCO is seeking a Technician - Field Inventory to travel across assigned areas, check stock, and place orders. You will build rapport with store management and support OSRs with sales efforts while ensuring accurate inventory and eStock data.

The role requires heavy lifting, driving, and up to 100% travel. You will interface with customers, perform on-site inventory, and contribute to e-commerce order processing.

Qualifications

• Valid Driver’s License required.
• High School Degree or Equivalent.
• 1 year of electrical, construction, or mechanical products experience preferred.
• 1 year of resolving technical, equipment, and service-related issues preferred.
• Able to multi-task and use hand tools and heavy machinery.

Responsibilities

• Interface with customers to evaluate needs and communicate to OSR.
• Maintain on-site daily product reporting and analysis to ensure supply chain controls.
• Source, upsell, and build relationships with customers.
• Provide daily support of OSR's sales efforts and account maintenance.
• Ensure actual inventory count and communicate with warehouse personnel.
• Assist with on-site product location and identification.
• Enter, review, and release orders to support e-commerce solutions.
• Communicate changes, shortages, and concerns to customers and branch management.
• Ensure data in eStock is accurate and up to date.
• Answer questions on Vendor-Managed Inventory (VMI).
• Perform daily scanning and sync tasks.
• Maintain eStock and eCrib VMI labels and revisions.
• Deliver presentations on WESCO LEAN value, including Point of Use.

Skills

Driver's license

Communication skills

Customer service

Teamwork

Problem solving

Sales support

Travel 75-100%

Physical stamina

Education

High School Degree or Equivalent

Tools

Forklift operation

Microsoft Office

Job description

As a Technician - Field Inventory, you will travel through assigned areas to call on accounts. You will check stock/inventory and obtains new product orders. You will note the quantity of items for delivery to each account to ensure proper product inventory is maintained. You will review exposition of items on shelves. You will also build rapport with store management to maintain relationships.

Shift: Monday through Thursday; 6:00 a.m. - 4:00 p.m.

Responsibilities:

• Interface with customers to evaluate needs or concerns and communicates to Outside Sales Representatives (OSR).
• Maintain on-site daily product reporting and analysis to ensure supply chain controls.
• Source, upsell, and build relationships with existing and potential customers.
• Provide daily support of OSR's sales efforts and account maintenance functions.
• Ensure actual inventory count and communicate with warehouse personnel.
• Assist with on-site product location and identification.
• Enter, review, and release orders to support e-commerce solutions.
• Communicate changes, shortages, and concerns directly to customers and branch management.
• Ensure data in eStock is accurate and up to date.
• Answer questions from current and potential customers on Vendor-Managed Inventory (VMI) utilization.
• Perform daily scanning and sync tasks.
• Maintain eStock and eCrib VMI labels and webpage revisions to ensure minimum and maximum inventory levels.
• Deliver custom presentations on WESCO LEAN customer value, including Point of Use (vending applications), job trailers and WESCO/EESCODIRECT, ESTOCK.
• Review, control, and release customer orders, report daily customer status, and maintain barcoding and scanning practices for proper product identification and alignment with WESNET

Qualifications:

• Valid Driver’s License, with a satisfactory driving record required
• High School Degree or Equivalent
• 1 year of electrical, construction, or mechanical products required, 2 years preferred
• 1 year of resolving technical, equipment, and service-related issues, 2 years preferred
• Able to multi-task
• Able to use hand tools and heavy machinery (e.g., forklift, etc.)
• Intermediate computer skills, including Microsoft Office
• Strong written and verbal communication skills
• Attention to detail
• Strong presentation and persuasion skills
• Ability to use win-win approach to resolve controversy, stay objective and fair when dealing with sensitive situations, and maintain constructive working relationships
• Ability to work in team environment
• Ability to meet emerging customer needs. Including strong customer service background
• Ability to prospect and market concepts to existing and potential accounts
• Drive company vehicle for an extended period of time with frequent stops and starts
• Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds
• Ability to travel 75% - 100%

Working Environment:

Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities. Can be exposed to outdoor weather conditions.

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.