Field Installer/Service Technician

FloWater; Milpitas (CA); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Comprehensive benefits package

Paid Time Off

Partially paid parental leave policy

Job summary

FloWater is looking for a Field Maintenance Technician to install and maintain Refill Stations in Milpitas, CA. Candidates should have 3+ years of experience with appliances, strong customer service, and organizational skills. This role involves troubleshooting and servicing equipment, with an emphasis on customer satisfaction.

The position offers a competitive hourly wage of $25.00 - $27.00 depending on experience, comprehensive benefits, and Paid Time Off.

Qualifications

• At least 3 years of field maintenance experience with appliances.
• Strong communicator and highly organized.
• Must have a valid U.S. driver’s license and clean driving record.

Responsibilities

• Install new Refill Stations and change filters.
• Perform general maintenance and cleaning of Refill Stations.
• Troubleshoot machines and resolve issues.

Skills

Field maintenance experience

Customer service skills

Strong communication

Organizational skills

Detail-oriented

Job description

At FloWater, we believe everyone deserves access to clean drinking water they can trust and love. So we set out to restore America’s drinking water and bring people back to the tap.

Since 2013, we have been transforming the way the world drinks water by turning ordinary tap into great tasting, purified, mineral enhanced water and delivering epic hydration experiences through our Refill Stations. Today, more than 12,000 Refill Stations across the United States hydrate millions of people every year inside some of the world’s biggest and coolest brands in fitness, hospitality, education, and beyond. We are not just another water company. We are building the most loved water brand in the country and redefining what people expect from drinking water.

We scale fast. We think big. We care deeply about taste, trust, and experience, and we hold a high bar for ourselves and each other. If you want to help rebuild trust in drinking water, work with iconic brands, and be part of a team that moves quickly and builds boldly, you are in the right place.

FloWater is committed to building an inclusive workplace where everyone feels respected, supported, and empowered to do their best work. FloWater provides equal employment opportunities to all employees and applicants and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, pregnancy, veteran status, genetic information, disability, or any other protected status.

FloWater provides equal employment opportunities to all employees and applicants and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender orientation/expression, age, marital status, pregnancy, veteran status, genetic information, or disability.

Great Candidates

You will have at least 3 years of field maintenance experience; installing and servicing water filtration systems, coffee makers, or appliances. You feel comfortable with individual field tasks and are a strong communicator. You’re highly organized and motivated and display excellent customer service skills.

Responsibilities and Role

• Installation of new Refill Stations, filter changes, and repairs at customer sites
• General service maintenance and cleaning of Refill Stations
• Troubleshooting and resolving issues with machines
• Fast‑paced high‑quality work ethic to ensure customer satisfaction
• Must have flexibility with time–daily schedule changes are possible and some occasional weekend work
• 1‑3 years of hands‑on repair and maintenance experience with small equipment or appliances
• Must be able to lift 50 pounds or more and be able to move heavier loads on a dolly (125 pounds)
• Must have the ability to keep company vehicle in a safe location at home
• Must have a valid U.S. driver’s license and a clean driving record
• Experience working with water purification systems, and coffee or ice machines is a plus
• Ability to work independently and occasionally with others
• Detail‑oriented and strong organizational skills
• Ability to hustle and have a sense of urgency
• Customer service oriented

Compensation

This is a full-time position located in SAN JOSE/MILPITAS, CA with a competitive hourly wage ($25.00 - $27.00 / hour depending on experience), comprehensive benefits package (medical, dental, vision, F.S.A., 401(k)), partially paid parental leave policy, and Paid Time Off.