Field Install Trainer

Leaf Home; Fairfield (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Industry-best compensation packages

Competitive health, dental, and vision insurance

401k with company match

Paid time off including paid parental leave

Childcare assistance

Employee assistance programs

Job summary

Leaf Home is looking for a Field Installation Trainer to train subcontractors and improve installation efficiency. This role involves direct engagement in the field, improving retention rates, and ensuring quality installations.

Ideal candidates should have 3+ years in home construction and a strong focus on customer service. A reliable vehicle and basic tools are required. Join Leaf Home to make a significant impact in a growing company dedicated to quality and excellence.

Qualifications

• 3+ years of experience in home construction, remodeling, or installation.
• Experience in training and onboarding subcontractors.
• Strong ability to juggle various tasks and responsibilities.

Responsibilities

• Train and coach installation subcontractors.
• Drive proficiency and efficiency among subcontractors.
• Identify weaknesses and propose training solutions.

Skills

Customer service focus

Communication skills

Attention to detail

Ability to work on ladders

Reliability

Education

High school diploma or equivalent

Tools

Reliable truck or work van

Drills

Speed square

Saw or grinder

Job description

Benefits

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:

• Industry‑best compensation packages
• Competitive health, dental, and vision insurance
• 401k with company match
• Paid time off including paid parental leave
• Individualized career development programs
• Childcare assistance
• Employee assistance programs, including legal, financial planning, and counseling
• Employee discount marketplace
• Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee

Position Summary

The Field Installation Trainer is responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement.

Essential Duties And Responsibilities

• Train, coach, and develop installation subcontractors both in the office and in the field.
• Improve subcontractor retention rates through impactful training and engagement.
• Ensure jobs are installed daily to improve location attainment and effectiveness.
• Drive proficiency and efficiency amongst installation subcontractors.
• Serve as the installation training subject matter expert and teach all aspects of installing LeafFilter products on all types of homes.
• Identify weaknesses of individuals and teams and create, or assist with the creation of, ad hoc training events to improve performance.
• Work with Installation Managers on individual performance, abilities, and capacities of the installers.
• Partner with leadership to identify systemic training gaps and propose solutions to address them.
• Perform other duties as assigned by supervisor.

Experience And Minimum Qualifications

• High school diploma or equivalent.
• 3+ years of successful experience in home construction, remodeling, and/or installation.
• Track record of successful training, coaching, and onboarding of subcontractors.
• Strong customer service focus and ability to interact with customers.
• Must have a reliable truck or work van.
• Multi‑height and adjustable ladders (28+ feet in height) (LeafFilter applicants only).
• Functioning tools to include drills, speed square, saw or grinder, etc.
• Ability to frequently be on ladders up to the 2nd story of a home (LeafFilter applicants only).
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.”
• Ability to thrive in a fast‑paced, high‑energy, team‑oriented environment and have a “roll up your sleeves” and “win every day” mentality.
• Hold oneself accountable and responsible while being self‑driven in accomplishing goals.
• Detail‑oriented and can focus on the task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, and solve complex problems.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
• Must hold a valid driver’s license.
• Must have reliable transportation to/from job site to perform job duties.
• Must be comfortable ascending and descending ladders of varying heights to perform services.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities, Or Certifications

• Experience in gutter and gutter protection system installation.

Travel Requirements

• Local travel required.

Overtime/Additional Hours Requirements

• Additional hours may be required (exempt positions).

Physical Requirements

• Field office/manufacturing/construction environment.
• Performs work outside in varying temperatures and climates.
• Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up 20 pounds of force constantly to move objects.

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Americans With Disabilities Act Statement And Contact

Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].