Field Inspector - Exterior Restorations & Insurance Claims

Legacy Restoration, LLC; Nashville (TN); On-site; USD 90,000 - 150,000; Full time

Job summary

A prominent roofing company in Nashville seeks a Field Inspector to manage adjuster meetings and conduct thorough damage inspections. Successful candidates will leverage their experience to effectively communicate findings to insurance companies, support project management teams, and contribute to project success. A flexible schedule is required for this role, ensuring alignment with adjuster and homeowner availability. The position offers competitive earnings, reflecting the importance of the role in driving project success.

Qualifications

• 1+ years of experience as a Property Claims Adjuster or 3rd Party Inspector.
• Valid driver's license with a clean Motor Vehicle Record.
• Ability to set up and climb ladders for inspections.

Responsibilities

• Schedule and manage adjuster meetings in the field.
• Capture and present the full scope of damage for inspections.
• Log inspection results using internal systems.

Skills

Strong communication skills

Organizational skills

Attention to detail

Job description

Join a Purpose-Driven Team Where Expertise Meets Opportunity:

Are you a skilled Independent Property Claims Adjuster, 3rd Party Inspector, or field-experienced professional looking for a home where your talent can truly maximize its potential? At Southern Roofing and Renovations, we improve the quality of life for our customers and employees through excellence in exterior home restoration. As a Field Inspector (FI), you'll play a critical role at the intersection of insurance and construction, ensuring every inspection results in successful project execution.

Elevate the Standard. Be the Difference.

Our Field Inspectors give homeowners the opportunity to get damage bought that most other contractors simply can't. It’s not just about showing up—it’s about creating the story of the damage and making sure all the facts are presented on every inspection.

The process starts with the Service Representative signing up the customer, and then the Field Inspector takes the lead, ensuring every detail of the damage is presented to the insurance company in a professional, thorough, and strategic way. You bring the expertise that drives results and sets the tone for the entire job.

What You’ll Do as a Field Inspector:

• Adjuster Meetings: Schedule, manage, and lead adjuster meetings in the field. Arrive early, present prepared scopes, and align expectations with insurance adjusters while representing Legacy with professionalism.
• Tell the Story of the Damage: Capture the full scope of damage and present a clear, accurate, and complete picture to adjusters. Your role is to make the facts undeniable and the story compelling.
• Achieve Buy Rate Goals: Hit and exceed monthly performance metrics, including initial inspection and reinspection buy rates, appointment volume, and on-time scheduling.
• Communicate & Document Like a Pro: Use AccuLynx and internal systems to log inspection results, measurements, photos, and notes. Relay all information to the Project Manager and relevant departments promptly.
• Support Project Success: Provide clean, detailed inspection files that enable our Supplement, Production, and Project Management teams to move jobs forward smoothly and accurately.
• Collaborate Across Teams: Your expertise helps others win. Partner with Service Representatives and Project Managers to raise the standard of inspection quality, customer experience, and close rates.
• Represent the Brand with Pride: Wear branded gear, maintain company vehicle decals, and show up sharp and professional. You are the face of Legacy on-site.

What You Don’t Have to Worry About:

• Writing Xactimate estimates (our internal Estimation Specialist handles that)
• You don’t knock the doors

Who Excels in This Role?

• Experienced Insurance Inspectors, Independent Adjusters, and Roofing Claims Pros
• High-performers with strong communication and documentation skills
• Professionals who thrive on process, accuracy, and accurate documentation in the field
• Leaders who want to coach others while continuing to grow personally and professionally

Requirements:

• 1+ years of experience as a Property Claims Adjuster, 3rd Party Inspector, or field-experienced professional
• Flexible working schedule as Adjuster meetings and inspections often depend on adjuster availability and homeowner schedules, which may require occasionally working evenings and Saturdays
• Valid driver's license with a clean Motor Vehicle Record
• Reliable transportation capable of hauling a ladder
• Ability to set up and climb ladders, inspect steep and multi-story roofs, and safely navigate exterior environments
• Comfortable working outdoors in varying weather conditions
• Strong communication and organizational skills

$90,000 - $150,000 a year

Average yearly earnings: $110K - $150K

Build Your Legacy

We don’t just talk about excellence—we live it. At Southern Roofing and Renovations, you’ll find a team that believes in developing talent, rewarding results, and serving homeowners with integrity. You’ll be surrounded by people who challenge you, support you, and celebrate you.

If you’re ready to make your next move the best one yet—Apply now to become a Field Inspector at Southern Roofing!