Field Implementation Technician

F3 Technologies Inc; Phoenix (AZ); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Unlimited PTO

Health, dental, vision coverage

401(k) with employer match

Company-provided phone

Laptop provided

Paid holidays

Parental leave

Job summary

F3 Technologies, Inc. is seeking a Field Implementation Technician to install, configure, and support POS systems for restaurant partners across the region. This role travels extensively, with nights and weekends possible, and includes paid training to get you up to speed.

No prior POS experience is required. You will train staff, troubleshoot issues, and document service work while maintaining a customer-first approach.

Qualifications

• No prior technical or POS experience needed; training provided.
• Excellent communication and customer service abilities.
• Ability to work independently with minimal supervision.
• Willingness to travel extensively, including nights and weekends.
• Strong troubleshooting skills across hardware, software, and networking.
• Ability to read and interpret technical manuals and schematics.

Responsibilities

• Install, configure, and maintain POS hardware and software at partner locations.
• Troubleshoot and resolve hardware, software, and network issues independently.
• Provide hands-on training to restaurant staff on POS functionality and best practices.
• Deliver remote and on-site technical support to minimize downtime.
• Document all service work, including job details, equipment used, and resolution steps.
• Coordinate with internal teams and vendor partners to ensure successful project delivery.
• Maintain a professional, customer-first approach at every interaction.

Skills

Strong communication

Customer service

Independent work

Travel readiness

Troubleshooting

Manual reading

Tools

POS systems

IT support

Networking basics

Job description

About the RoleAre you a hands-on problem solver who thrives on the road? F3 Technologies is looking for a Field Implementation Technician to install, configure, and support point-of-sale (POS) systems for restaurant partners across your region. No prior POS or technical experience is required. We provide comprehensive, paid training to set you up for success from day one.No two days look the same. One day you might be wiring a new POS setup for a busy restaurant; the next, you could be troubleshooting a network issue or training a team of staff on their new system. If you like variety, independence, and making a tangible impact, this role is built for you.What to Expect: Travel and ScheduleThis is a heavy travel position. You will spend the majority of your time on the road, traveling to partner locations. Open availability required including nights and weekends for appointments or travel. Night and weekend hours qualify for an additional $4.00/hour shift differential. Overtime opportunities are also regularly available.About F3 TechnologiesF3 Technologies, Inc. is a national field service technology company specializing in payment technology installations and support. We partner with leading POS platforms to deliver seamless technology experiences for restaurants and retailers nationwide.What You Will DoInstall, configure, and maintain POS hardware and software at partner locationsTroubleshoot and resolve hardware, software, and network issues independentlyProvide hands-on training to restaurant staff on POS functionality and best practicesDeliver remote and on-site technical support to ensure minimal downtimeDocument all service work, including job details, equipment used, and resolution stepsCoordinate with internal teams and vendor partners to ensure successful project deliveryMaintain a professional, customer-first approach at every interactionWhat You BringRequiredNo prior technical or POS experience needed. We train you!Strong communication and customer service abilitiesAbility to work independently with minimal supervisionComfort with frequent travel, including extended time on the roadValid driver's license, reliable transportation, and current auto insuranceMust be 21 years of age or olderAvailability Monday through Friday, 5:00 AM to 7:00 PM, with flexibility for weekend and overnight workPreferredExperience with POS systems, IT, field service, or a related technical fieldRestaurant industry experienceStrong troubleshooting skills across hardware, software, and networkingAbility to read and interpret technical manuals and schematicsPhysical RequirementsAbility to lift and carry up to 50 poundsAbility to climb ladders and work at heights up to 30 feetAbility to stand for extended periods (up to 12 hours)Ability to work in confined spaces and varying weather conditionsMust reside within and be able to reliably service the assigned geographic territory. Maintaining residence within the assigned territory is an essential function of this position.Compensation and Benefits$21.42+/hour (depending on experience) + overtime eligibility$4.00/hour shift differential for night and weekend hoursUnlimited PTOHealth, dental, vision, short term disability and life insurance (after 90 days)401(k) with employer matchPaid holidays and parental leaveCompany-provided phone, laptop, and toolsWhy Join F3?Growth opportunities within a rapidly expanding companyA supportive team culture built on real values, not just words on a wallResponsive leadership that listens and invests in your developmentTraining, mentorship, and the tools you need to succeed from day one