Field / Hardware Operations Lead | AI Infrastructure

Metric DCX; Houston (TX); On-site; USD 189,000 - 231,000; Full time

Benefits offered by this job

Bonus

Equity

Job summary

Metric DCX, a fast-growing AI infrastructure company, seeks a Field / Hardware Operations Lead in Houston, TX to deploy, operate and support physical AI infrastructure within a fast-moving environment.

You will build processes and operational standards to scale the platform, working across data centre, hardware and infrastructure teams and collaborating with leadership to drive reliability.

Qualifications

• Experience in data centre operations and hardware infrastructure.
• Ability to deploy, operate and support physical AI infrastructure.
• Strong ownership and capability to build scalable processes.

Responsibilities

• Lead field and hardware operations as the platform scales.
• Support deployment and operation of physical AI infrastructure.
• Collaborate across data centre, hardware and infrastructure environments.
• Build processes and operational standards from an early stage.
• Work closely with technical and leadership teams.
• Take ownership of evolving functions.

Skills

data centre operations

hardware infrastructure

field engineering

deployment

technical operations

Tools

GPU infrastructure

Servers

Networking

Job description

Field / Hardware Operations Lead | AI Infrastructure | US | Houston, TX

I’m working exclusively with a fast-growing AI infrastructure company looking to hire a Field / Hardware Operations Lead.

This is an early-stage business building at the intersection of AI, data centres, power and physical infrastructure, with significant backing and ambitious plans to scale.

They’re looking for someone who understands what it takes to deploy, operate and support physical infrastructure in a fast-moving environment.

The role will involve:

• Leading field and hardware operations as the platform scales
• Supporting deployment and operation of physical AI infrastructure
• Working across data centre, hardware and infrastructure environments
• Building processes and operational standards from an early stage
• Working closely with technical and leadership teams
• Taking real ownership rather than stepping into an already established function

Who could be a good fit?

Someone coming from data centre operations, hardware infrastructure, field engineering, deployment or technical operations who is comfortable working in an early-stage environment.

Experience around GPU / compute infrastructure, servers, networking or high-density data centre environments would be particularly interesting.

Compensation: up to $210k + Bonus + Equity