Field Food Service Specialist

Circle K Stores Inc.; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Circle K Stores Inc. is seeking a training professional to collaborate with field management, curriculum designers and HR to ensure store training materials are current and aligned with Company policies and standards.

Locations include North Charleston, Sumter and Florence areas. The role administers testing and certification tools to measure curriculum effectiveness, learner performance and training tactics; it trains staff using CBT and live sessions, records training activity and reports

Qualifications

Responsibilities

• Administers testing and certification tools to measure curriculum effectiveness and learner performance.
• Schedules and conducts store training, monitors results, and reports outcomes to management.
• Delivers instructional programs including CBT, role-plays, simulations and group discussions.

Job description

JOB DUTIES & RESPONSIBILITIES LOCATION AREAS ARE NORTH CHARLESTON, SUMTER AND FLORENCE Collaborates with field management, curriculum designers, members of the Human Resources team and subject matter experts to ensure store training materials are effective, current, relevant and compatible with Company policies and standards. Works with curriculum designers on the creation and modification of new programs as organizational needs change. Administers testing and certification tools to measure and assess effectiveness of the curriculum, learner performance, and training tactics; monitors, evaluates and records training activities and program effectiveness; makes recommendations to designers for adjustments. Utilizes a variety of reports to conduct store training needs assessments within their geographic area, schedules and conducts store training, evaluates results and reports back to Manager and Director regarding outcome and makes recommendations for improvements; develops alternative training methods if expected improvements are not seen. Educates Store Operations Personnel on effective training techniques, ( i.e., the “how to” of employee training) by implementing and delivering instructional programs, curriculum, training procedures and aids, computer-based training (CBT) and materials using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures . Provides topic specific training programs to aid store and field employees aimed at maintaining and improving their individual job skills. Keeps up with developments in area of expertise by reading current journals, books and magazine articles; attends meetings and seminars to obtain information for use in training programs, or to inform management of training program status. Maintains accurate records related to the training that has been provided and completed within the assigned geographic area to include statistical data on completed curriculum by individual position. Performs special projects or other duties as assigned

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.