Field Engineering Technician II

Iconcareers; Austin (TX); Hybrid; USD 52,000 - 78,000; Full time

Job summary

ICON is seeking a Field Engineering Technician II to support commissioning, maintenance, and troubleshooting of Titan 3D printing systems in the field. You will work alongside senior technicians, resolve electrical, mechanical, and software issues, and perform preventive maintenance on active construction sites.

Expect travel, outdoor environments, and a steep learning curve with real ownership from day one. You will read wiring diagrams, terminate cables, and document steps thoroughly.

Qualifications

• Experience in a hands-on technical role on field projects.
• Ability to read wiring diagrams and terminate cables.
• Strong communication and documentation skills.
• Willingness to travel and work on-site at construction environments.

Responsibilities

• Connect and disconnect electrical, pneumatic, and network cabling to facilitate printer mobility with minimal supervision.
• Troubleshoot electrical, mechanical, and software issues on printers and related systems.
• Update ticketing system with documentation of troubleshooting steps and maintenance performed.
• Build relationships with Print Operators to ensure smooth project execution and determine root causes of recurring issues.
• Lead coordination of complex tasks while ensuring team safety and efficiency.
• Perform preventive maintenance and routine inspections to minimize downtime and maintain printer performance.
• Monitor printer data to identify potential issues and address them proactively.

Skills

Electrical troubleshooting

Field service experience

Technical documentation

Education

OSHA 10 certification

CPR certification

Heavy equipment certification

Tools

PLCs

VFDs

Electrical wiring diagrams

Job description

ICON is looking for a Field Engineering Technician II to support the commissioning, maintenance, and troubleshooting of Titan 3D printing systems in the field. You will work alongside senior technicians to resolve electrical, mechanical, and software issues, execute preventive maintenance, and develop the hands‑on skills needed to operate independently on active construction sites. Expect travel, outdoor environments, and a steep learning curve with real ownership from day one.

RESPONSIBILITIES

• Connect and disconnect electrical, pneumatic, and network cabling to facilitate printer mobility with minimal supervision.
• Independently troubleshoot and resolve electrical, mechanical, and software issues on the printers and related systems.
• Update ticketing system with accurate documentation of troubleshooting steps, replacements, and maintenance performed.
• Build strong relationships with Print Operators to ensure smooth project execution and determine root causes of recurring issues.
• Lead the coordination of complex tasks while ensuring team safety and efficiency.
• Perform preventive maintenance and routine inspections to reduce downtime and maintain printer performance.
• Regularly monitor printer data to identify potential issues and proactively address them.

MINIMUM REQUIREMENTS

• 1+ year(s) years as a Field Technician or equivalent experience in a technical, hands‑on role.
• Certifications: OSHA 10, CPR, heavy equipment (all provided by ICON).
• Ability to read wiring diagrams and terminate cables (e.g., camlock power, EtherCAT cables).
• Strong communication and documentation skills.
• Able to foresee potential issues and guide others in mitigating them.
• High Level: Can plan ahead and mitigate issues before they occur. Ex: Directing/ helping others through a troubleshooting / issue prevention scenario.
• Ability to prioritize, adapt, and work under pressure in dynamic, fast‑paced environments.
• Proficiency in English, both spoken and written.

PREFERRED REQUIREMENTS

• Advanced proficiency with PLCs, VFDs, and electrical troubleshooting, including equipment replacement and manual controls.
• Proficiency in remote device operation and system navigation.
• Documenting issues found and communicating to another team member, shift hand off.
• Process oriented: follow SOPs, workflows and team instructions.
• Experience in different types of welding

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

• Must be prepared to work, in part, in extreme environments: temps > 100 degrees or below freezing, sun, rain, mud, lack of electricity, etc.
• Willingness to travel outside of Austin, TX, for extended periods and work on‑call, nights, and weekends.
• Must be able to lift 50 pounds.
• Strong verbal and written communications skills

ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination‑free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.

Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).

As part of our compliance with these obligations, the Company invites you to voluntarily self‑identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.