Field Engineering Manager - Data Center

Computacenter; Norcross (GA); On-site; USD 130,000 - 170,000; Full time

Job summary

Computacenter is seeking a Field Engineering Practice Manager to lead our Data Center technical leadership organization in North America. You will manage Project Engineers and Implementation Specialists, set standards, and ensure readiness to support complex deployments across multiple sites. 15–20% travel is anticipated.

Annual compensation ranges from $130K to $170K USD. The role requires deep field engineering experience, strong leadership, and the ability to align resources to projects while

Qualifications

• At least 8 years in field engineering or infrastructure delivery for data centers.
• Experience leading senior technical teams and onsite leaders.
• Strong understanding of rack systems, cabling, testing, and acceptance criteria.
• Proven ability to develop training, career plans, and succession strategies.
• Experience with workforce planning, capacity, and partner delivery.

Responsibilities

• Lead and develop Project Engineers and Implementation Specialists within the Data Center practice.
• Set expectations for leadership, execution quality, utilization and development.
• Maintain visibility of skills, certifications, readiness, and location of team members.
• Create training, mentoring, and succession plans to deepen leadership depth.
• Forecast capability gaps and coordinate hiring, contractors, or cross-training.
• Establish repeatable field execution standards and documentation requirements.
• Monitor escalations, defects, and partner performance; drive corrective actions.
• Support onboarding and evaluation of delivery partners; collaborate with cross-functional teams.
• Assist major programs by validating leadership and workforce models.

Skills

People leadership

Field engineering

Data center infrastructure

Project coordination

Communication

Safety discipline

Education

Bachelor's degree or equivalent

Tools

BICSI credentials

Job description

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This is an internal position.

About the role

We are seeking a Field Engineering Practice Manager to lead our Data Center technical leadership organization. This role directly manages Project Engineers (PE) and Implementation Specialists (IS) and is accountable for the people, capability, standards, capacity, quality, and readiness required to support Data Center infrastructure deployments across North America.
The Practice Manager builds a scalable capability by developing senior technical leaders, establishing consistent execution standards, understanding future demand, and ensuring complex work is supported by the right technical authority and onsite leadership. Project Engineers retain technical authority for their assigned projects, while Implementation Specialists lead onsite execution.

15% - 20% travel as needed.

Annual compensation: $130K - $170K USD

What you'll be doing

• Lead, coach, develop, and hold accountable the Project Engineers and Implementation Specialists assigned to the Data Center practice.
• Set clear expectations for technical leadership, execution quality, utilization, communication, behavior, and employee development.
• Maintain a current view of PE and IS skills, experience, certifications, readiness, location, availability, and development needs.
• Create training, mentoring, succession, and career-development plans that build leadership depth and reduce dependency on individual experts.
• Work with Resource Management and delivery leaders to align qualified PEs and ISs to projects based on complexity, technical risk, geography, and customer requirements.
• Forecast capability and capacity gaps and recommend hiring, contractor, cross-training, partner, or investment actions.
• Establish and maintain repeatable Data Center field execution standards, work methods, technical checkpoints, documentation requirements, and acceptance expectations.
• Monitor technical escalations, repeat defects, rework, partner performance, and customer feedback and drive practice-level corrective action.
• Support the technical evaluation, onboarding, enablement, and performance review of Data Center delivery partners.
  Partner with Project Management, Solutions, Sales, Estimating, Resource Management, Finance, Partner Management, and Field Engineering leadership.
• Support major opportunities and programs by validating that the proposed technical leadership and workforce model is practical and executable.
• Monitor utilization, productivity, cost, labor mix, workforce risk, and other practice performance indicators.

What you have

• Strong understanding of rack installation, land and level, rack build, rack-and-stack, integration, and cable-management systems.
• Knowledge of copper and fiber installation, routing, dressing, patching, termination, testing, labeling, documentation, and acceptance requirements.
• Experience with server, network, storage, power-distribution, or other infrastructure installation within approved scope.
• Understanding of site surveys, readiness reviews, commissioning, migration, cutover, technical closeout, and quality evidence.
• Experience working in high-density, active, construction, commissioning, colocation, mission-critical, or hyperscale Data Center environments.
• Strong safety and operational discipline related to access control, contamination control, raised floors, overhead work, material handling, and customer-specific site requirements.
• At least 8 years of field engineering, Data Center infrastructure delivery, technical services, or related experience.
• At least 3 years of direct people leadership, performance management, and employee development experience.
• Demonstrated experience leading or developing Project Engineers, technical authorities, onsite leaders, or comparable senior technical roles.
• Strong technical credibility in Data Center infrastructure deployment and partner-led field execution.
• Experience with workforce planning, utilization, technical standards, quality improvement, and contractor or partner delivery.
• Ability to make clear readiness decisions and challenge staffing or delivery models that create unacceptable execution risk.
• Strong communication, financial judgment, operational discipline, and cross-functional leadership skills.
• Legal authorization to work in the United States.
• Ten to twelve or more years of progressive Data Center field engineering or infrastructure-delivery experience.
• Experience supporting complex, high-volume, multi-site, colocation, mission-critical, or hyperscale programs.
• Experience developing technical proficiency frameworks, qualification criteria, standard work methods, training programs, or succession plans.
• Experience evaluating and developing national, regional, specialty, or union-capable delivery partners.
• Relevant BICSI, fiber, copper, manufacturer, OSHA, safety, project-delivery, or Data Center credentials.
• Bachelor's degree or equivalent technical, trade, military, operational, and leadership experience.

What you can expect

There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us