Field Engineer/Systems Specialist - TS/SCI W/ POLY

General Dynamics Information Technology; Washington; On-site; USD 73,000 - 99,000; Full time

Benefits offered by this job

401K with company match

Health and wellness packages

Internal mobility team

Job summary

General Dynamics Information Technology is seeking a Systems Specialist Senior in the Washington, DC area to support enterprise IT operations across multiple security classifications. You will ensure system functionality, perform configurations, and engage with diverse government teams to deliver reliable digital solutions.

The role requires 3+ years of related experience and current Top Secret/SCI clearance, with eligibility for Polygraph.

Qualifications

• 3+ years of related experience
• US Citizenship required
• Top Secret/SCI clearance required

Responsibilities

• Re-enabling ports and VLAN changes on Access Switches
• Assist government counterparts with on-site and off-site solutions
• Install, configure, and upgrade software and hardware across multiple security classifications
• Provide first-class customer service with professional communication
• Create knowledge base documentation and solutions
• Coordinate with CIO Senior Representatives to provide technical guidance and support

Skills

Computer Systems

Technical Knowledge

Technical Support

Troubleshooting

Education

Technical Training

Certifications

Degree

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Technical Support Services

Job Qualifications:

Skills:

Computer Systems, Technical Knowledge, Technical Support, Troubleshooting

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Systems Specialist Senior

Transform technology into opportunity as a Systems Specialist Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Specialist Senior you will help ensure today is safe and tomorrow is smarter.

HOW A SYSTEMS SPECIALIST SENIOR WILL MAKE AN IMPACT

• Supports the functionality and efficiency of a group of computers running on one or more operating systems

WHAT YOU’LL NEED TO SUCCEED:

• Education: Technical Training, Certification(s) or Degree
• Required Experience: 3+ years of related experience

Job Description:

• Re-enabling ports and the changing of VLANs on the Access Switches.
• Assisting government counterparts with on-site and off-site solutions.
• Execute the installation, configuration, and upgrade of software and hardware across multiple security classifications.
• Execute first class customer service by demonstrating equal and fair treatment of personnel.
• Create documentation of knowledge base services and solutions.
• Execute effective verbal communication to technical and non-technical personnel using multiple channels (In person, email, phone, and VTC).
• Engage and support organizations with technical and digital solutions (Including VIP coverage for GG-15, SES, and General Officer personnel).
• Serve as a consultant by engaging new and existing customers in developing technical and digital solutions by coordinating with CIO Senior Representatives (CSRs), supplying technical expertise, and providing guidance with the supply chain risk management process.
• Collaborate with 30+ outside technical agencies and organizations as a DIA/GDIT representative – Responsible with working closely with partner organizations on technical projects and tasks. (i.e. DISA, U.S Army, Air Force, National Guard Bureau. and CESO).
• Execute logistical duties such as: Schedule the delivery and collection of equipment and unloading and staging of new equipment.
• Assist and execute the installation, upgrade, and troubleshooting of Studio and Desktop Video Teleconferencing systems.
• Execute the imaging and configuration of mobile systems such as laptops and tablets.
• Execute cable installation and management for new and existing office spaces. Collaborate with non-DIA agencies for networking requirements.
• Engage and execute multiple small-medium projects by participating in the planning, requirement gathering, multi-organizational collaboration, resource management, installation, risk management, quality assurance, and technical support.
• Provide incident response to small-large-scale issues by providing technical support, multi-organizational collaboration, system restoration, eradication, recovery verification, and preventive measures.

Required Certs:

1. Security+CE

2. PWS 9.1

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from

The likely hourly rate for this position is between $53.12 - $71.88. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans