Field Engineer I - Myrtle Beach, SC

Ortho Clinical Diagnostics; South Carolina; Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Company car

Gas card

Cell phone

Laptop

Vehicle maintenance covered

Job summary

QuidelOrtho is seeking a Field Engineer I to support customers across the South Carolina territory, based in the Myrtle Beach area. The role offers a company car, gas card, cell phone, and laptop, with maintenance covered. Travel to Rochester, NY for initial training and up to 75% ongoing travel are expected.

Minimum 4 years in field service with an electronics/electrical/mechanical background, associate degree or equivalent; valid driver's license required. Visa sponsorship is not available.

Qualifications

• Associate degree in Electronics or Electrical/Mechanical Engineering or 4 years field service experience.
• At least 4 years installing, operating, maintaining, repairing electromechanical equipment.
• Must be able to lift 75 lbs and hold a valid driver’s license; travel 50–75%.

Responsibilities

• Install, operate, maintain, repair, and modify electromechanical equipment in the field.
• Troubleshoot technical problems and system issues.
• Assess customer needs and recommend product solutions.
• Provide on-site training and act as local representative.
• Manage preventive maintenance and upgrades; travel as required.
• Meet customer credentialing requirements including immunizations.

Skills

Team player

Self-motivated

Verbal & written communication

Time management

Technical knowledge

Education

Associate's degree in Electronics or Electrical/Mechanical Engineering

Job description

About QuidelOrtho

The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Role Overview

The Role At QuidelOrtho, we’re advancing the power of diagnostics for a healthier future for all. Join our mission as our next Field Engineer I in Myrtle Beach, South Carolina. This is a field-based position that offers a company car, gas card, cell phone and laptop, and all vehicle maintenance will be covered by QuidelOrtho. This field based position serves customers across the South Carolina territory and located in the Myrtle Beach area.

Responsibilities

• Install, operate, maintain, repair, and modify electromechanical equipment, preferably in the field.
• Troubleshoot technical problems and systems issues.
• Determine technical solution in accordance with product and customer specifications and recommend actions to company or customer representatives for coordinative product solution.
• Conducts technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.
• This position will also require the individual to assess Customer needs and recommends solutions in accordance with product specifications and Customer Specifications.
• Conducts technical training and product briefing with customers, vendors and company representatives as needed.
• Act as local on-site representative to customer's organization.
• Manage all territory responsibilities including Preventive Maintenance & upgrades including software & hardware.
• This position requires the individual to provide service support in the hospital/clinic laboratory environment.
• Responsible for individual parts management, online training, and administrative expense reporting.
• Perform other work-related duties as assigned.
• The Individual Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations.

Required Qualifications & Experience

• Education: Minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience required.
• Experience: Minimum 4 years experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field, required.
• A team player that is self-motivated & interacts appropriately with peers, sales counterparts, and customers is required.
• The ability to organize and express ideas clearly, verbal and written, in individual or group situations.
• Possess appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer and/or other related disciplines.
• Ability to effectively manage assigned workload within allotted time constraints.
• Must have the ability to lift 75 lbs.
• A valid driver's license is always required.
• Extended hours may be required.
• Travel: Ability to travel overnight 50-75% to Rochester, NY, in the first few months of training. Post-training must be able to travel up to 75% around territory, with occasional overnight travel (1-2 nights per week).
• This position is not currently eligible for visa sponsorship.

Preferred

• Experience within Healthcare or Medical Device industry

Key Working Relationships

• Internal Partners: Field Service: Field Engineer I, Senior Field Engineers, Area Service Engineers, Regional Service Managers, Area Service Directors
• Sales: Area Sales Directors, Account Managers, Strategic Account Executives, Business Development Managers, Channel Sales Managers, Technical Specialists, Field Application Specialists, Area Technical Specialists, Technical Support Specialists. Interacts with other aspects of the organization as required (e.g., Finance, HR, IT, Customer Service, etc.)
• External Partners: Customers including but not limited to Laboratory Managers, Supervisors.

Work Environment

The Work Environment Typical work hours with overtime required in a outside field engineer environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. Must maintain a valid driver's license and must own and maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. On a typical workday, 80% of time meeting with people, 20% of the time on computer, doing paperwork, or on phone.

Physical Demands

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, regularly required to use hands to finger, handle, or feel and talk or hear. Frequently required to stand, walk, bend, twist, reach and sit. Occasionally required to reach, kneel, squat, or balance. Must be physically able to travel up to 75%. Must maintain a valid driver's license and must own and maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. Must be able to lift up to 75 pounds.

Salary Transparency

The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. The salary range for this position is $65,000 to $85,000 and is bonus eligible.

Benefits

• medical
• dental
• vision
• life
• disability insurance
• 401(k) plan
• employee assistance program
• Employee Stock Purchase Plan
• paid time off (including sick time)
• paid Holidays

All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate.

Equal Opportunity

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties.

The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at [e-mail]

EEO and AAP Policy Statement

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