Field Engineer

General Dynamics IT

United States

Remote

USD 90.000 - 120.000

Vollzeit

Vor 2 Tagen
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Benefits dieser Stelle

401K with company match
Comprehensive benefits and wellness
Paid time off

Zusammenfassung

General Dynamics IT is seeking a Field Engineer Senior to contribute to complex government, defense, and intelligence projects on-site. You will lead IT equipment and workstation support, network and telecommunications services, and logistics coordination.

The role emphasizes cross-functional collaboration, equipment disposition, and facility moves, with a TS/SCI-level clearance and strong project-management skills expected.

Qualifikationen

  • Bachelor's Degree required with 6+ years of related experience.
  • Experience providing facilities, logistics, telecommunications, desktop, or technical support.
  • Forklift certification or the ability to obtain certification before operating forklift equipment.
  • Experience with IT service management or ticketing platforms such as Service Central.

Aufgaben

  • Install, relocate, troubleshoot, and prepare IT equipment and workstation peripherals for reuse, recycling, or disposal.
  • Support technology refreshes, resolve workstation power issues, and coordinate IT service requests with CIO teams.
  • Install, relocate, and support network infrastructure, including fiber-optic and Category 5 cabling.
  • Manage telephone services, troubleshoot telecommunications issues, and coordinate escalations as needed.
  • Coordinate transportation of equipment, furniture, and materials between facilities, including forklift operations when authorized.
  • Move, install, repair, and store office furniture; support workspace reconfigurations and facility moves.
  • Maintain user accounts, access permissions, and facility/equipment records.
  • Document completed work and coordinate with facilities, logistics, IT, security, and other stakeholders to support service delivery.

Kenntnisse

IT Services
Project Planning
Telecommunications Support
Workstation Support

Ausbildung

Bachelor's Degree

Tools

Service Central

Jobbeschreibung

Job Qualifications:

Skills: Information Technology (IT) Services, Project Planning, Telecommunications Support, Workstation Support

Certifications: None

Experience: 6 + years of related experience

US Citizenship Required: Yes

Job Description:

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Field Engineer Senior for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT
IT Equipment and Workstation Support
  • Install, relocate, troubleshoot, and prepare IT equipment and workstation peripherals for reuse, recycling, or disposal.
  • Support technology refreshes, resolve workstation power issues, and coordinate IT service requests with CIO teams.
Network and Telecommunications Support
  • Install, relocate, and support network infrastructure, including fiber-optic and Category 5 cabling.
  • Manage telephone services, troubleshoot telecommunications issues, and coordinate escalations as needed.
Logistics and Equipment Disposition
  • Coordinate transportation of equipment, furniture, and materials between facilities, including forklift operations when authorized.
  • Support equipment recycling, disposition, recordkeeping, and compliance with safety and property-management procedures.
Furniture and Facility Support
  • Move, install, repair, and store office furniture; support workspace reconfigurations and facility moves.
  • Maintain facility layouts, campus maps, and coordinate specialized moves, including safes and related infrastructure.
Administrative and Documentation Support
  • Maintain user accounts, access permissions, and facility/equipment records.
  • Document completed work and coordinate with facilities, logistics, IT, security, and other stakeholders to support service delivery.
  • Reviews status of projects and budgets, manages schedules, and prepares status reports.
  • Assess project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
  • Attend customer meetings and may serve as client liaison.
  • Interacts with vendors, other agencies, and other client staff on behalf of the client.
  • Coordinate development of deliverables and products.
  • Ensure quality assurance of project deliverables.
  • Maintain current knowledge of relevant technology as assigned.
  • Participate in special projects as required.
WHAT YOU'LL NEED TO SUCCEED

Bring your IT and Project Management expertise along with a drive for innovation to GDIT. The Field Engineer Senior must have:

Education and Experience

Bachelor's Degree and 6 years of relevant experience, or the equivalent combination (10 yrs) of education, technical certifications or training, or work experience in lieu of degree

Technical skills
  • Experience providing facilities, logistics, telecommunications, desktop, or technical support.
  • Ability to assemble, disassemble, move, and repair office furniture and workstation components.
  • Working knowledge of monitors, KVM devices, telecommunications equipment, power strips, and common office technology.
  • Familiarity with Category 5 and fiber-optic cabling installation or support.
  • Ability to interpret and update room layouts, facility drawings, equipment records, and campus maps.
  • Strong organizational, customer service, troubleshooting, and communication skills.
  • Forklift certification or the ability to obtain certification before operating forklift equipment.
  • Experience with DLA Disposition Services turn-in processes.
  • Experience using IT service management or ticketing platforms such as Service Central.
  • Experience maintaining facility drawings, floor plans, census records, or asset inventories.
Additional role requirements
  • Frequently stand, walk, bend, kneel, reach, push, and pull while completing assigned work.
  • Lift and carry furniture, monitors, IT equipment, tools, and related materials, with team or mechanical assistance when appropriate.
  • Work under desks, around floor boxes, and in other confined workstation areas.

Security clearance level: Active TS/SCI clearance with Polygraph

Location: On Site

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities

Support: An internal mobility team focused on helping you achieve your career goals

Rewards
  • Comprehensive benefits and wellness packages
  • 401K with company match
  • competitive pay and paid time off

Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you'l

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