Field Engineer

Coreforce; Atlanta (GA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Flexible hybrid schedule

15 PTO days + floating holiday

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Annual bonus

Tuition reimbursement

Career growth

Collaborative culture

Job summary

Coreforce is seeking a Field Engineer to support innovative technology for public safety deployments. You will advise on daily site status, work with PMs and regional supervisors, and collaborate with the support team to resolve field issues.

Ideal candidates have networking knowledge, strong communication, and the ability to document technical processes. The role offers a flexible hybrid schedule and opportunities for growth within a mission-driven company.

Qualifications

• Associates Degree in Networking preferred.
• MCP, A+, Network+ preferred.
• Strong interpersonal and customer-facing skills.
• Ability to document technical issues clearly.

Responsibilities

• Advise customers, PMs, and stakeholders on daily site status and issues.
• Coordinate parts requirements for deployments with PMs and regional supervisor.
• Collaborate with support to identify and resolve field issues.
• Utilize software tools daily (Office 365, Google Suite, Polaris).
• Support software and engineering teams on-site with field issues.
• Assist Operations with training, uniforms, and production duties as needed.
• Document daily tasks and share lessons learned.
• Travel as required for deployments.

Skills

Customer interaction

Communication

Team collaboration

Technical documentation

Problem solving

Education

Associates Degree in Networking

MCP

A+

Network+

Tools

Office 365

Google Suite

Microsoft Office

Polaris

Adobe Creative Suite

Microsoft 365

Job description

Job Details

Job Details: Job Location: ATLANTA, GA 30324, Salary Range: $65,000.00 - $80,000.00 Salary/year, Travel Percentage: Up to 70%

Company Information

Company: Coreforce

Location: Remote

Job Type: Full-time

Salary: $65,000 - $80,000 annually, based on experience

Company Overview

Coreforce is an innovative technology company providing public safety organizations a comprehensive technology suite from dispatch to the courtroom. Coreforce delivers integrated technology designed to support public safety entities, regardless of organizational size. Our products - body cameras, in-car videos, mobile routers, and digital evidence systems- help public safety officers and first responders save lives, strengthen community trust, and enhance accountability.

Field Engineer - Build Your Career with Purpose

Join Coreforce and use your field engineering skills to support innovative technology that strengthens communities.

Why You'll Love Working Here

• Flexible hybrid schedule.
• 15 PTO days + floating holiday.
• Competitive benefits: medical, dental, vision, 401(k). We provide 401(k) matching per the terms of the 401(k) plan.
• Annual bonus.
• Tuition reimbursement.
• Career growth in a fast-growing, mission-driven company.
• Collaborative, purpose-driven culture.

Responsibilities

• Advise customers, PMs, and various stakeholders on daily site status and issues.
• Work daily with PMs and Regional Field Eng. Supervisor on special parts requirements for Deployments.
• Collaborate daily with the support team to identify and resolve issues.
• Utilize various software programs daily, such as:
  • Office 365
  • Google Suite
  • Microsoft Office Products
  • Polaris and other proprietary programs
• Support software and engineering team on site with issues found in the field.
• Support field team on issues as they arise
• Assist the Operations Team as needed in the areas of:
  • Training (Customers and Team Members)
  • Uniforms (As Extra Help is Needed)
  • Production (As Extra Help is Needed)
• Documentation of daily tasks performed daily.
• Ongoing sharing of lessons learned.
• Ongoing travel as required.
• Perform other related duties and tasks as needed

Qualifications

• Associates Degree in Networking preferred
• MCP, A+, Network + preferred
• Great personal skills and ability to interact with customers and team members
• Technical writing skills for development of technical documents
• Ability to think outside the box
• Understanding of 12-volt systems and low voltage wiring
• Cat 6 cabling and network wiring
• Basic knowledge of hand and power tools
• Must be flexible, adaptive and forward-thinking
• Must be eager to teach and lead, continually striving to help everyone improve
• Proficiency in:
  • Microsoft Suite
  • Adobe Creative Suite
  • Microsoft 365
  • Polaris (and other proprietary software)
  • Google Suite products
  • Data Analytics
• Demonstrable experience in networking, IT and vehicle wiring systems
• Organized, productive and results-driven
• Independent worker, contributing creatively with minimal/no supervision
• Exceptional communication skills (Written and Verbal)
• Experience with networking and in-car audio installations preferred.
• Adaptive, enjoying challenges, persevering and focusing on getting the job done right the first time.

Coreforce is an equal opportunity employer committed to diversity and inclusion.