Field Electro-Mechanical Technician

bluecrestinc; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

BlueCrest is seeking Field Service Technicians to travel to client sites and provide technical support for high-volume printing and mailing systems. This position performs diagnostics, repairs, preventive maintenance, system upgrades, and equipment installations at client facilities.

Technicians troubleshoot mechanical, electrical, and software-related issues, coordinating with internal support teams to resolve complex problems and ensure service delivery meets contractual and performance

Qualifications

• 2+ years diagnosing, troubleshooting, and repairing electro-mechanical systems in a customer-facing environment.
• Strong understanding of mechanical, electrical, and/or electronic systems with diagnostic tools and schematics.
• Ability to work independently in a fast-paced, service-oriented setting.
• Valid driver’s license.
• Ability to frequently lift and/or move items up to 50 lbs, and perform bending, kneeling, and standing for extended periods.
• Proficient in basic computer operations, including service software, reporting tools, and mobile devices.

Responsibilities

• Travel to client sites and provide technical support for high-volume printing and mailing systems.
• Perform diagnostics, repairs, preventative maintenance, system upgrades, and equipment installations at client facilities.
• Independently troubleshoot issues and coordinate with internal support teams for resolution.
• Ensure service delivery aligns with contractual and performance standards.

Skills

Electro-mechanical diagnostics

Troubleshooting

Repairing electro-mechanical systems

Valid driver’s license

Basic computer operations

Job description

BlueCrest is seeking Field Service Technicians to travel to client sites and provide technical support for high-volume printing and mailing systems. This position is responsible for performing diagnostics, repairs, preventative maintenance, system upgrades, and equipment installations at client facilities.

Technicians are expected to independently troubleshoot mechanical, electrical, and software-related issues, coordinate with internal support teams for complex problem resolution, and ensure service delivery aligns with contractual and performance standards.

Required Qualifications

• Minimum of 2 years of experience diagnosing, troubleshooting, and repairing complex electro-mechanical systems in a customer-facing environment.
• Strong understanding of mechanical, electrical, and/or electronic systems, including the use of diagnostic tools and schematics.
• Proven ability to work independently in a fast-paced, service-oriented setting.
• Valid driver's license.
• Ability to frequently lift and/or move items weighing up to 50 lbs, and perform physical tasks such as bending, kneeling, and standing for extended periods.
• Proficient in basic computer operations, including the use of service software, reporting tools, and mobile devices.

Preferred Qualifications

• 4+ years of hands-on experience servicing high-volume printing, mailing, or similar industrial equipment.
• Familiarity with PLCs, sensors, motors, and other automation components.
• Experience working in a client-embedded or field service role with minimal supervision.
• Strong communication skills with the ability to explain technical issues to non-technical users.
• Flexibility to work overtime, weekends, holidays, and/or alternate shifts with minimal notice.
• OEM certifications or technical training in relevant equipment or systems is a plus.

Required Qualifications

• Minimum of 2 years of experience diagnosing, troubleshooting, and repairing complex electro-mechanical systems in a customer-facing environment.
• Strong understanding of mechanical, electrical, and/or electronic systems, including the use of diagnostic tools and schematics.
• Proven ability to work independently in a fast-paced, service-oriented setting.
• Valid driver’s license.
• Ability to frequently lift and/or move items weighing up to 50 lbs, and perform physical tasks such as bending, kneeling, and standing for extended periods.
• Proficient in basic computer operations, including the use of service software, reporting tools, and mobile devices.

Preferred Qualifications

• 4+ years of hands-on experience servicing high-volume printing, mailing, or similar industrial equipment.
• Familiarity with PLCs, sensors, motors, and other automation components.
• Experience working in a client-embedded or field service role with minimal supervision.
• Strong communication skills with the ability to explain technical issues to non-technical users.
• Flexibility to work overtime, weekends, holidays, and/or alternate shifts with minimal notice.
• OEM certifications or technical training in relevant equipment or systems is a plus.