Field Deployment Engineer: Drones & Embedded Systems

XYZ Venture Capital

Raleigh (NC)

Hybrid

USD 110,000 - 145,000

Full time

3 days ago
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Benefits offered by this job

Health, dental, and vision insurance —
401(k) with company match
Development stipends
Unlimited PTO
Fertility benefits

Job summary

Valinor Condor is seeking a Deployment Engineer to embed with customers and integration partners and serve as the link between the field and Condor's R&D team. This is a software-focused role that also touches hardware, product, and drone piloting, built for a generalist who likes range and customer contact.

You'll support training, test flights, and live debugging across hardware and software, and turn real operational feedback into shipped features.

Qualifications

  • Bachelor's in CS/CE/EE/Robotics or equivalent experience.
  • 2–6 years in software engineering, robotics, field engineering, or technical support of complex hardware systems.
  • Real embedded software experience, with C++ and Python, Linux, UART/I2C, and networking.
  • Proven track record troubleshooting systems across hardware, firmware, and software.
  • Experience building frontend software and flight control logic.
  • Ability to fly and debug drones, or to ramp quickly, incl. FAA Part 107 license.
  • Clear communication with engineers and non-technical users; calm, decisive judgment when operation is on the line.
  • Willingness to travel upwards of 75%, including multi-week deployments.
  • Based near or willing to relocate to Raleigh, NC; hybrid in office when not traveling.

Responsibilities

  • Deploy on-site with customers and integration partners for multi-week engagements to install, configure, and bring Condor systems into live operations.
  • Support operational and test flights end to end, including pre-flight testing, briefings with contingency plans, and debriefs with customer and Condor teams.
  • Lead customer training and help operators get confident on the system.
  • Debug live issues across hardware, firmware, and software, often on the spot.
  • Write, test, and deploy code and configuration fixes in the field, then upstream that work into the core product.
  • Serve as the main technical link between the customer and R&D, turning field observations into reproducible bug reports, requirements, and feature specs.
  • Work with R&D at NY and NC base to land fixes and features, and validate them in the field before wide release.
  • Write runbooks, knowledge base articles, and training materials so fixes scale beyond a single site.

Skills

Embedded software
C++
Python
Linux
Drone flight control
Frontend software
Troubleshooting

Education

Bachelor's in Computer Science/Computer Engineering/Electrical Engineering/Robotics

Job description

Valinor Condor is seeking a Deployment Engineer to embed with customers and integration partners and serve as the link between the field and Condor's R&D team. This is a software-focused role that also touches hardware, product, and drone piloting, built for a generalist who likes range and customer contact.

You'll support training, test flights, and live debugging across hardware and software, and turn real operational feedback into shipped features.

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