Field Customer Service Rep (Ops 1121)

Vozzcom Inc; Birmingham (AL); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Paid training

Commission and bonus opportunities

Mileage reimbursement

Overtime available

Medical/dental/vision/life/disability

PTO program

401k with employer matching

Uniforms provided

Company phone & tablet

Supplies provided

Job summary

Vozzcom Inc. seeks Field Customer Service Representatives to reconnect cable services in Birmingham and surrounding areas. You will use a company-provided tablet and phone to manage daily tasks, visiting customers in the field.

This full-time role emphasizes evening and Saturday availability to maximize contact, with comprehensive benefits and opportunities for overtime, commissions, and advancement.

Qualifications

• Drug-free workplace required.
• Good driving record.
• Proof of auto insurance in your name.
• Background check required and client approval.
• Self-motivated, friendly and energetic with strong communication.
• Detail oriented and aiming for a long-term career.

Responsibilities

• Visit customers to reconnect cable services.
• Use company tablet and phone to manage daily activity.
• Work evenings and Saturdays to maximize contact.
• Maintain professional communication with customers and follow schedules.

Skills

Good communication

Self-motivated

Friendly

Energetic

Detail-oriented

Career minded

Job description

FSR Job DescriptionVozzcom is the premier provider of field retention to the nation’s top cable companies.We are seeking Field Customer Service Representatives in and around zip code 35204.Full-time: Office open Monday through SaturdayPart-time positions are also available: Nights, and weekends.Bilingual English/Spanish is a plus but not required.Vozzcom offers:Paid trainingBase hourly rateCommission and Bonus opportunitiesMileage Expense ReimbursementOvertime availableFull-time employees:Medical/Dental/Vision/Life/Disability benefits.PTO programMatching 401kPart-time employees:Dental/Vision/Life/Disability benefits.PTO programMatching 401kCompany supplied uniforms, cellphone, tablet, and supplies.The role of Field Customer Service Representatives includes:Visiting customers to reconnect cable servicesCompany-provided tablet and phone will help you manage your daily activities.Successful Field Customer Service Representatives work evenings and Saturdays to maximize customer contact.The candidate we are seeking must have/be:Drug-freeGood driving recordProof of auto insurance with your name as an insured operator of that vehicleThe position is subject to a background check and must receive client approvalSelf-motivated/friendlyGood communication skillsEnergy and a desire to be successful.Detail-oriented.Seeking an opportunity to build a successful and long-term career?Thank you for your interest in a career with Vozzcom!EOEJob Type: Full-timePay: $800.00 - $1,000.00 per weekIf you have any questions, reach out to our hiring manager, Derrick Ballard, at [phone].