Field CTO

Postman; San Francisco (CA); Hybrid; USD 250,000 - 375,000; Full time

Benefits offered by this job

Full medical coverage

Flexible PTO

Wellness reimbursement

Monthly lunch stipend

Wellness programs

Team-building events

Donation-matching program

Job summary

A leading API platform company in San Francisco is seeking an experienced Field CTO. This role involves guiding customers on API strategies, collaborating with teams, and mentoring members. Ideal candidates have over 10 years in software development, strong communication skills, and a passion for innovation. Compensation ranges from $250,000 to $375,000, plus equity. The position supports a hybrid work model with great benefits.

Qualifications

• 10+ years of experience in software development or architecture.
• Proven experience in a customer-facing technical role.
• In-depth knowledge of API technologies and best practices.

Responsibilities

• Act as a trusted technical advisor for Postman customers.
• Provide technical guidance during pre-sales and onboarding.
• Gather customer feedback to inform product development.

Skills

API development

Technical consulting

Customer-centric mindset

Communication skills

Industry trends knowledge

Education

Bachelor's degree in computer science or related field

Master's degree or relevant certifications

Job description

Overview

Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. The company is headquartered in San Francisco with offices in Boston, New York, and Bangalore, where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com.

The Opportunity

Postman is a rapidly growing Series D funded startup that specializes in providing innovative developer products and solutions for both individual developers and large enterprises. Our mission is to empower developers and organizations to create, test, and manage APIs more efficiently. We are currently seeking an experienced and highly skilled Field CTO to join our team, reporting to the CTO. In this role, you will work closely with customers to understand and guide their API strategy, ensuring Postman’s products and services are seamlessly integrated into their architecture.

What You’ll Do

• Act as a trusted technical advisor to Postman customers, helping them understand and navigate their API strategies and identify opportunities for Postman’s products and services to add value.
• Collaborate with the sales and customer success teams to provide technical guidance during the pre-sales, onboarding, and ongoing support processes.
• Develop and deliver customer-facing presentations, demos, and workshops to demonstrate the value of Postman’s solutions and help customers optimize their API management processes.
• Gather customer feedback and insights to inform product development and enhancements, acting as the voice of the customer within the organization.
• Stay current on industry trends, competitive landscape, and emerging technologies, ensuring Postman remains at the forefront of API development and management.
• Collaborate with the product, engineering, and marketing teams to create technical content, including whitepapers, blog posts, and case studies that showcase Postman’s expertise and value proposition.
• Represent Postman at industry conferences, webinars, and other events, sharing knowledge and building brand awareness.
• Support the development of strategic partnerships and integrations with other technology providers to expand Postman’s ecosystem and capabilities.
• Mentor and coach internal team members, fostering a culture of continuous learning and technical excellence.

About You

• 10+ years of experience in software development, architecture, or a related field, with a strong focus on API development, management, and strategy.
• Proven experience in a customer-facing technical role, such as solutions architect, technical consultant, or field CTO.
• In-depth knowledge of API technologies, protocols, and industry best practices.
• Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strong customer-centric mindset, with a commitment to delivering outstanding customer experiences and building lasting relationships.
• Demonstrated ability to stay current with industry trends, emerging technologies, and competitive landscape.
• Experience working in a fast-paced, high-growth technology or SaaS company.
• A bachelor’s degree in computer science, engineering, or a related field; a master’s degree or relevant certifications are a plus.

Compensation

The reasonably estimated base salary for this role ranges from $250,000 to $375,000, plus a competitive equity package. Actual compensation is based on the candidate’s skills, qualifications, and experience.

What Else?

In addition to Postman’s pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. We also offer wellness programs, team-building events, and a donation-matching program. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman, we embrace a hybrid work model. For all roles based in the San Francisco Bay Area, Boston, Bangalore, Hyderabad, and New York, employees are expected to come into the office 3 days a week.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. We focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.