Field Crew

CRDN Midwest; West Des Moines, Northern (IA, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

CRDN Midwest in West Des Moines, IA, is seeking a Field Lead - Contents Restoration to supervise onsite restoration projects, direct Field Technicians, and ensure accurate packing, scanning, staging, and documentation. A valid driver's license is required and you will be the primary onsite contact.

The role emphasizes leadership, customer service, and precise documentation to maintain CRDN standards. You will coach teammates, coordinate with homeowners, and contribute to safe, efficient job

Qualifications

• Prior experience in restoration, moving, logistics, or field leadership preferred.
• Strong communication and organizational skills.
• Comfortable using iPads and documentation systems.

Responsibilities

• Lead Field Technicians in packing, moving, scanning, and staging contents
• Assign tasks, monitor progress, and enforce safety standards
• Ensure accurate FSA documentation, QR coding, photos, and daily uploads
• Stage contents by category and identify restorable vs. non-salvageable items
• Communicate job updates, item counts, and issues to management
• Interact with homeowners professionally and empathetically
• Train and coach team members as needed

Skills

Strong communication

Organizational skills

Job description

Job Title: Field Lead - Contents Restoration

Location: 515 s 18th St. West Des Moines, IA
Schedule: Full-time

Job Summary

The Field Lead is responsible for leading onsite contents restoration jobs, directing Field Technicians, and ensuring accurate packing, scanning, staging, and documentation. This role serves as the primary onsite point of contact and plays a key role in delivering quality work and excellent customer service.

A VALID DRIVERS LICENSE IS REQUIRED.

Key Responsibilities

• Lead Field Technicians in packing, moving, scanning, and staging contents
• Assign tasks, monitor progress, and enforce safety standards
• Ensure accurate FSA documentation, QR coding, photos, and daily uploads
• Stage contents by category and identify restorable vs. non-salvageable items
• Communicate job updates, item counts, and issues to management
• Interact with homeowners professionally and empathetically
• Train and coach team members as needed

What Success Looks Like

• 30 Days: Understand CRDN standards, FSA processes, and assist in leading jobs
• 60 Days: Independently lead jobs and manage documentation with minimal oversight
• 90 Days: Train others, improve efficiency, and act as a trusted onsite leader

Qualifications

• Prior experience in restoration, moving, logistics, or field leadership preferred
• Strong communication and organizational skills
• Comfortable using iPads and documentation systems