Field Controls Technician

Thermo Systems LLC.; Tennessee; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Annual bonuses

401(k) with company match

Business travel reimbursement

Multiple healthcare packages

Casual dress code

In-house training

Tuition reimbursement

Vacation/Sick time

Free lunches

Team bonding events

Job summary

Thermo Systems LLC. is seeking a technician in Tennessee to provide technical support for control systems and assist in installations, maintenance, and troubleshooting. Candidates should have an Associate degree in a relevant field and be prepared for 100% overnight travel. The position offers competitive salary, benefits, and a collaborative team culture. Applicants should be ready to develop their skills in electrical and mechanical systems while ensuring excellent customer care.

Qualifications

• Evidence of eligibility to work in the U.S.
• Must maintain a valid driver's license.
• Ability to travel 100% overnight.

Responsibilities

• Provide technical support for control systems.
• Assist in project installations and troubleshooting.
• Communicate effectively with customers and colleagues.
• Maintain accurate documentation of work performed.

Skills

Problem-solving

Listening skills

Electrical skills

Mechanical skills

Microsoft Office proficiency

Communication

Customer care

Education

Associate in Applied Science or Engineering Technology

Tools

Multimeter

Signal generators

Hand tools

Job description

Job Summary

Provides technical support to control system projects and service teams. Listens, takes direction, and seeks guidance from the assigned project leads, supervisors, and company leadership. Travel to client locations for installations, maintenance, or repairs of control systems.

Education and Experience

• Associate in Applied Science or Associate in Science in Engineering Technology, Computer Information Systems Technology, relevant curriculum or experience.
• Typically, 0-3 years of industry experience

Duties and Responsibilities

Technical Responsibilities

• Assist in project installation, start-up and commissioning of control systems.
• Perform instrument loop checks and calibrations.
• Perform maintenance, troubleshooting and repair of control systems.
• Assist in Factory Acceptance Tests (FAT).
• Wire instruments and control panels.
• Develop basic understanding of Human-Machine Interface (HMI) and Programmable Logic Controller (PLC) applications.
• Develop startup and troubleshooting skills with Human-Machine Interface (HMI) applications.
• Develop startup and troubleshooting skills with Programmable Logic Controller (PLC) applications.
• Read and interpret piping & instrumentation diagrams and wiring diagrams.
• Practice procedures outlined in the company’s Quality Management System (QMS).
• Accurately document work performed.
• Develop basic understanding of control system design.
• Develop basic understanding of electrical and mechanical system design.
• Develop basic understanding of Information Technology (IT) system, network infrastructure, and computer system design, as it relates to control system integration.

Customer Service

• Communicate in an effective, positive, and proactive manner with customers.
• Follow customer specific site standards and procedures.
• Always conduct business in professional manner.
• Provide excellent customer care and support.
• Be patient, attentive, and responsive to customers in solving their problems.
• Always follow up and honor commitments with customers.

Project Responsibilities

• Complete assigned tasks accurately, on schedule, and under budget.
• Understand the scope of work assigned to you, identify when issues arise that are beyond that scope, and communicate those issues to the assigned project lead.

Required Skills and Abilities

• Listens closely and actively seeks knowledge from senior staff members.
• Able to solve problems.
• Maintain professional relations with co-workers, offer assistance to co-workers when possible, ask for help and guidance from coworkers when necessary, and always treat co-workers with respect.
• Proficient in Microsoft operating systems and Office tools.
• Possess and apply hands-on electrical and mechanical skills.
• Proficient with multimeter, signal generators, and other hand tools.
• Work safely, never endangering self, others, or property.
• Know how and when to use appropriate Personal Protective Equipment (PPE).
• Promotes a positive/collaborative team culture.
• 100% overnight travel

On Call

• On call rotation participation may be required based on location and client needs.

Work Authorization/Other Requirements

• Proof of eligibility to work in the country where the position is located is required.
• Maintain a valid drivers license.
• Fit for Duty at all times

Culture

• Seeking new and additional business through project change orders, additional services to existing customers, and referrals for new customers/projects. Drive financial success.
• Be a good teammate, support your colleagues, promote a positive atmosphere for those around you. Drive employee success.
• Go the extra mile for your customer, take ownership of their needs, over communicate. Drive customer success.
• Foster an environment of integrity, trust, collaboration, professionalism, serving one another, leading by example, and assuming good intent each and every day.

What You'll Get

• Competitive salary, annual bonuses, 401(k) with company match, and business travel reimbursement: We appreciate our employees, and we make sure they know it.
• Benefits: We offer full-time employees multiple healthcare packages, including low-cost options.
• Casual Dress: Every day is "Casual Friday"; we want you to be comfortable when you come to work.
• Training: We offer in-house and factory technical training to keep our staff sharp.
• Tuition Reimbursement: We encourage academic advancement and professional credentialing.
• Vacation/Sick Time: We believe work-life balance is essential. Ensuring our employees have time to truly relax and recharge is important to us.
• Culture & Extras: We provide free lunches, regular team bonding & fun office events, and plenty of company swag.

Thermo Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.