Field Construction Technician

Tuff Shed, Inc.; Lower Providence Township (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Bonus programs

Job summary

Tuff Shed, Inc. is looking for a Field Construction Technician to join our team and help deliver high-quality storage solutions.

This role involves on-site delivery, warranty repairs, and hands-on assembly support in customer locations and retail settings. You will be responsible for safe transport and setup of sheds, performing repairs, and ensuring excellent customer service while following safety standards and schedules.

Qualifications

• General knowledge of construction industry and basic carpentry, roofing, painting skills.
• Ability to read a tape measure, working drawings, and speed square.
• Ability to operate air compressors, air tools, hammer, saw, drill and other basic power tools.
• Proven customer service and problem-solving skills.
• Ability to read, write and understand instructions in oral or written form, including diagrams.
• Strong communication with customers, partners, suppliers and co-workers.
• Experience driving flatbed/box trucks or towing trailers is a plus.

Responsibilities

• Assist in the safe delivery of Tuff Shed buildings to stores, properties, and lots.
• Perform warranty repairs on customer sites, timely and courteously.
• Provide feedback to management on warranty coverage vs. chargeable issues.
• Deliver excellent customer service to current and prospective customers.
• Assist with off-site events and maintenance of displays and marketing materials.
• Notify the Operations Manager of vehicle service/maintenance needs.
• Report defective or worn tools to management and ensure GPS device stays connected.

Skills

Construction knowledge

Carpentry

Basic roofing

Basic painting

Tape measure reading

Power tools

Customer service

Communication

Mobile apps experience

Vehicle handling

Tools

Air compressors

Air tools

Hammer

Saw

Drill

Vehicle inspections

Job description

\"BUILD\" YOUR CAREER AT TUFF SHED!

We're recruiting for a Field Construction Technician to be part of our team providing high-quality Tuff Shed products..

The essential functions of this position include, but are not limited to:

Warranty, Service, & Delivery

• Assists in the safe delivery of Tuff Shed storage buildings to Home Depot stores, customer properties, and retail sales lots
• Performs customer service warranty repair tasks on customer sites effectively, efficiently and with courtesy and within the scheduled timeframe
• Provides feedback to management team – determining whether concerns are covered warranty issues that can be resolved but chargeable or a completion issue

Sales & Customer Service

• Delivers excellent customer service when dealing with Tuff Shed current (and prospective) customers
• Assists with off-site special events such as Home Shows
• Assists with upkeep of HD displays and marketing materials

Vehicle and Driving responsibilities

• Inform the OM of service/maintenance requirements for Tuff Shed vehicle

Other

• Reports defective, worn, or inoperable tools (electric, pneumatic, consumables, extension cords, air hoses, etc) to Management in a timely manner
• Ensures vehicle’s GPS device remains connected and operable at all times

Skills & Experience

• General knowledge of the construction industry, basic carpentry skills, basic roofing skills, and basic painting skills
• Ability to read a tape measure, working drawings, and speed square
• Ability to operate air compressors, air tools, hammer, saw, drill, and other basic power tools
• Proven customer service and problem-solving skills
• Ability to read, write and understand instructions given orally, in writing and/or in diagram form
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Ability to use mobile application systems, as required, for the purpose of scheduling, reporting, etc
• Ability to read, write and understand instructions given orally, in writing and/or in diagram form
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Experience driving a flatbed truck, box truck and/or towing trailers, unloading, and transporting materials is a plus
• Experience as a “big box” delivery driver is a plus
• Experience with vehicle inspections

WHAT'S IN IT FOR YOU?

• An opportunity to join a successful company and be part of the growth of the team!

Our Competitive Benefits And Rewards

Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member:

• Competitive compensation and bonus programs (based on position)
• Medical Benefits including Virtual Visits- The care you need-when, where and how you need it!
• Dental & Vision Benefits
• Flexible Savings Account (FSA)
• Employee Stock Ownership Plan (ESOP) – You’re more than an employee - Get rewarded for long and loyal service with ownership interest in the Company
• Paid Time Off and Paid Holidays.
• 401(k) plan
• On-Demand Access to Your Pay! - Why wait until pay day?

Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.com.

OPS2021

Tuff Shed is an equal opportunity employer. Employees and applicants for employment will not be discriminated against on the basis of race, color, religion, national origin, hair texture, hair type, hair length, or a protective hairstyle that is commonly or associated with race, ancestry, religion, creed, physical or mental disability, marital status, civil union partner status, protected medical conditions, gender, gender identity, gender expression, sexual orientation, age, genetic information, or any other characteristic, activity or basis protected by applicable federal, state or local law or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran.