Field Clinical Specialist: Brooklyn, NY

BIOTRONIK; New York (NY); On-site; USD 70,000 - 130,000; Full time

Benefits offered by this job

Visible clinical role

Meaningful physician relationships

Ongoing training & certification

Career development opportunities

Collaborative culture

Job summary

BIOTRONIK is seeking a Field Clinical Specialist in the United States to provide independent clinical support for pacemaker and ICD implants, follow-ups, and troubleshooting. You will partner with physicians and healthcare teams to ensure safe use of BIOTRONIK technologies and deliver clinical education and training to customers.

This role requires strong clinical knowledge, 3+ years in cath/EP labs, and extensive travel within and outside the territory, including on-call coverage.

Qualifications

• Bachelor’s degree in Nursing, Biomedical Engineering, Kinesiology, or related field; 3+ years in cath/EP/pacing CRM.
• Excellent time management and ability to prioritize work.
• Strong customer focus and commitment to service excellence.
• Valid driver’s license and ability to travel extensively in the territory.

Responsibilities

• Provide independent clinical support for pacemaker and ICD implants, follow-ups, and troubleshooting.
• Partner with physicians and healthcare teams to support safe and effective use of BIOTRONIK technologies.
• Deliver engaging clinical education, in-services, and technical training to customers.
• Serve as a trusted clinical resource within your territory by supporting high-quality patient outcomes.
• Maintain strong knowledge of cardiac pacing, defibrillation, electrophysiology, and CRM technologies.
• Accurately document clinical activities, including implants and follow-up visits.
• Participate in on-call rotation to support 24/7 territory coverage.

Skills

Time management

Customer focus

Service excellence

Travel readiness

Education

Bachelor’s degree in Nursing, Biomedical Engineering, Kinesiology, or related science-based field or equivalent professional experience (3+ years) in a cath lab, EP lab, or pacing/CRM environment

Job description

As one of the world´s leading manufacturers of cardio- and endovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented in over 100 countries by its global workforce. The work of our committed, highly specialized, exceptionally skilled employees results in crucial advancements in the world of cardiology and changes the lives of patients every day.

At BIOTRONIK, our Field Clinical Specialists (FCS) are trusted clinical partners who make a real difference—supporting physicians, educating care teams, and advancing patient care through innovative cardiac rhythm management (CRM) technologies.

In this role, the FCS supports BIOTRONIK’s full bradycardia, tachycardia, and diagnostic portfolio, traveling within the territory to partner closely with physicians, clinical teams, and sales partners to elevate both the customer and patient experience. Through expert education, implant support, follow-up care, and in-service training, the FCS ensures healthcare professionals feel confident and fully supported in using BIOTRONIK technologies at their highest potential.

If you thrive in fast-paced clinical environments, enjoy building strong relationships, and want to grow your career with a company committed to innovation and development, this role is for you.

BIOTRONIK is dedicated to fair and equitable compensation practices. The base salary range for this position is $70,000-130,000 per year, based on experience and qualifications. In addition to base salary, BIOTRONIK offers a bonus program and comprehensive benefits package, which includes health insurance, retirement plans, paid time off, and other perks.

Compensation may vary depending on geographic location, skills, experience, and other factors.

Responsibilities

• Provide independent clinical support for pacemaker and ICD implants, follow-ups, and troubleshooting
• Partner closely with physicians and healthcare providers to support safe and effective use of BIOTRONIK technologies
• Deliver engaging clinical education, in-services, and technical training to customers
• Serve as a trusted clinical resource within your territory by supporting consistent, high-quality patient outcomes
• Maintain strong knowledge of cardiac pacing, defibrillation, electrophysiology, and CRM technologies
• Accurately document clinical activities, including implants and follow-up visits
• Participate in on-call rotation to support 24/7 territory coverage
• Travel within and outside your territory as needed to support customers and business needs

Qualifications

• Bachelor’s degree in Nursing, Biomedical Engineering, Kinesiology, or related science-based field or equivalent professional experience (3+ years) in a cath lab, EP lab, or pacing/CRM environment
• Excellent time management skills and able to independently prioritize work
• Professional presence, strong customer focus, and a commitment to service excellence
• Valid driver’s license and ability to travel extensively within the territory

What We Offer

• A visible, impactful clinical role supporting cutting-edge cardiac technologies
• Meaningful relationships with physicians, healthcare teams and patients
• Ongoing training, certification, and professional development
• Clear career development opportunities within BIOTRONIK
• A collaborative culture grounded in innovation, trust, and patient care

Travel

• Participate in on-call rotation to provide 24 hour /7 day a week coverage throughout the territory for evening, weekend and holiday coverage.
• Available to work/travel weekends and evenings
• Ability to travel outside of assigned territory with ease, as needed
• Must be able to drive approximately 80% of the time within assigned territory
• Must have a valid driver's license, active vehicle insurance policy and safe driving record

Physical Job Requirements

• Consistent 2-handed lifting of up to 40 lbs., frequent pushing and pulling of product bag/programmer up to 60 pounds.
• Sitting, standing and/or walking for up to eight plus hours per day.
• Frequent driving to customer locations.
• Environmental exposures include eye protection, infectious disease and radiation.
• Consistently wear lead apron.
• Frequently required to use hands to finger, handle or feel objects, tools or controls.
• Ability to effectively use a mobile phone, PC, keyboard and mouse.
• Frequent bending/stooping, squatting and balance.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.