Field Claim Representative

Solera Holdings, LLC.; New York (NY); Remote; USD 52,000 - 76,000; Full time

Job summary

Solera Holdings, Inc. is seeking a Field Claims Representative for the United States to conduct and manage on-site insurance property claim inventory assignments following SOS field inventory processes.

You will complete tasks diligently, assist in business development with new and existing service offerings, and promote strong customer relations with adjusters to support retention. Daily communication with Field Manager and Service Manager, adherence to safety procedures, and readiness to take

Qualifications

• Strong problem solving and analytical skills.
• Professional appearance and demeanor.
• Ability to work in adverse conditions (post loss claims).

Responsibilities

• Conduct and manage on-site insurance property claim inventory assignments pursuant to SOS field inventory processes.
• Complete all tasks assigned diligently in line with department and corporate goals.
• Assist in business development activities with new and existing service offerings.
• Promote, build, and maintain good customer relations with adjusters to support retention and repeat use.
• Communicate daily with Field Manager and Service Manager regarding operational issues and improvements.
• Follow all standard operating and safety procedures at all times.
• Willingness to take on additional responsibilities as assigned.

Skills

Customer service

Project management

Interpersonal communication

Written communication

Organization

Leadership

Teamwork

Travel

Driver's license

Tools

Microsoft Office Suite

Job description

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com

Field Claims Representative/Virtual US

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com

What You’ll Do

• Conduct and manage on-site insurance property claim inventory assignments pursuant to SOS field inventory processes.
• Complete all tasks assigned in a diligent manner consistent with department, facility or operational and corporate goals and objectives.
• Assist in business development activities in conjunction with new and existing service offerings.
• Promote, build, and maintain good customer relations with adjusters assist in retention and repeat use.
• Communicate with your Field Manager and Service Manager on a daily basis with regards to operational issues and/or improvements.
• Follow all standard operating and safety procedures, written and oral, at all times.
• Ability and willingness to take on additional responsibilities as assigned.

Actively looking for positions in the following locations

• New York
• Maryland/Virginia
• North Carolina

What You’ll Bring

• Strong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff.
• Present in a professional manner both in personal and vehicle appearance.
• Ability to work in adverse conditions (post loss insurance claims).
• Perform work assignments in a safe and concise manner, following all Enservio safety standards.
• Proficient with Microsoft Office Suite.
• Strong problem solving and analytical skills.
• Strong interpersonal, writing and communication skills.
• Excellent personal organization and leadership skills.
• Results oriented with the ability to accomplish work in a team environment.
• Property and Casualty claim experience a plus.
• Restoration industry experience a plus.
• Ability to travel to site location in your geographic area.
• Ability to lift without any physical restrictions up to 30 pounds.
• Work independent of direct onsite supervision.
• Valid driver's license and reliable personal vehicle available for use.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
It is important to understand that the above job description is intended only to provide an overview of the type of work. This list of responsibilities, duties, specific duties and training requirements is not intended as a job offer or decision to hire, but merely as a general guide and an impossibility to apply them to a line item by line item basis and to be an environment in which a job is fundamentals, you expect the new job environment involved these responsibilities and responsibilities these responsibilities. However, The Company recognises??

EQUAL OPPORTUNITY EMPLOYER

SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.