Field Case Manager

Sedgwick Claims Management Services Ltd; Orlando (FL); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Three Medical plans to choose from

Tuition reimbursement eligible

401K with company match

Job summary

Sedgwick Field Case Manager in Orlando, FL area, with remote work options and required travel, collaborates with injured workers and medical providers to facilitate care and timely return-to-work. This role combines advocacy, coordination, and communication across all parties involved in complex medical cases.

The ideal candidate will have clinical or rehabilitation experience, RN licensure or health field degree with CCM/CDMS/CRC, and be able to operate in a home-based setting with occasional

Qualifications

• RN licensure preferred; or bachelor’s degree in health or human services field with CCM, CDMS, or CRC
• Valid driver’s license required
• High speed internet required

Responsibilities

• Serve as patient advocate to support, guide and coordinate care for injured workers and caregivers
• Assist injured workers in achieving recovery and autonomy through advocacy, communication and service facilitation
• Identify appropriate providers and facilities to obtain optimum value for client and reimbursements

Education

RN licensure preferred; or bachelor’s degree in health or human services with CCM/CDMS/CRC

Valid driver’s license

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Field Case Manager This Field Case Manager will cover our Orlando, FL region and must live in this area in order to be considered.

PRIMARY PURPOSE OF THE ROLE

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to facilitate; through advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is required, you will maintain a home-based office.

ARE YOU AN IDEAL CANDIDATE?

We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury. Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment that allows face‑to‑face interaction with injured workers and medical professionals. Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non‑traditional setting. Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations. Be a part of a rapidly growing, industry‑leading global company known for its excellence and customer service. Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more. Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Serve as patient advocate to support, guide and coordinate care for injured workers, families and caregivers as they navigate through the recovery process.
• Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identification of service resources and service facilitation.
• Identify appropriate providers and facilities throughout the continuum of services, while ensuring that available resources are being used in a timely and cost‑effective manner in order to obtain optimum value for both the client and the reimbursement source.

EDUCATION AND LICENSING

RN licensure preferred; or bachelor’s degree in health or human services field required with one of the following certifications: CCM, CDMS, or CRC. Valid driver’s license required. High speed internet required. Employment may be contingent upon successful completion of a motor vehicle record (MVR) check, where job related. When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental

• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical

• Computer keyboarding, travel as required.

Auditory/Visual

• Hearing, vision and talking

TAKING CARE OF YOU BY

• Offering a blended work environment.
• Supporting meaningful work that promotes critical thinking and problem solving.
• Providing on‑going learning and professional growth opportunities.
• Promoting a strong team environment and a culture of support.
• Recognizing your successes and celebrating your achievements.

Benefits

• Three Medical, and two dental plans to choose from.
• Tuition reimbursement eligible.
• 401K plan that matches 50% on every $ you put in up to the first 6% you save.
• 4 weeks PTO your first full year.

Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI‑enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For more, see sedgwick.com