Field Case Manager

Horizonccm; Bingham Farms (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Horizon Case Management CORP in Michigan is seeking a Field Case Manager to support patients and collaborate with a multidisciplinary clinical team. The role involves direct patient interaction, care coordination, advocacy, and field-based travel.

Ideal candidates have a bachelor's degree (or LPN/RN with relevant experience), strong communication and organizational skills, and the ability to travel up to 80 miles.

Qualifications

• Bachelor’s degree (any field) required or LPN/RN acceptable in lieu of degree.
• Strong communication, organization, and teamwork skills.
• Willingness to travel up to ~80 miles for patient visits; valid driver’s license and active auto insurance.

Responsibilities

• Coordinate and manage patient care plans with the clinical team.
• Advocate for patients and monitor health status.
• Maintain accurate case notes and documentation.
• Communicate effectively with patients, families, providers, and stakeholders.
• Travel to client locations up to 80 miles.
• Work well under pressure in dynamic environments.

Skills

Communication skills

Organization

Teamwork

Integrity and accountability

Advocacy skills

Ability to travel

Valid driver's license

Education

Bachelor’s degree (any field)

LPN or RN (accepted in lieu of degree)

Job description

About Horizon Case Management CORP

Horizon Case Management provides collaborative case management and care coordination services for individuals recovering from auto accidents, workplace injuries, and complex medical conditions. Guided by the CMSA standards, we focus on advocacy, communication, and coordination to ensure every client receives safe, effective, and compassionate care.

Our mission is to help clients feel secure, empowered, and supported by a professional healthcare advocate.

Role Overview

We are seeking a compassionate, detail-oriented Field Case Manager to support patients and collaborate with a multidisciplinary clinical team. This role involves direct patient interaction, care coordination, advocacy, and field-based travel.

Key Responsibilities

• Coordinate and manage patient care plans in collaboration with the clinical team
• Advocate for patients and monitor health status, reporting new or changing conditions
• Maintain accurate, timely documentation and case notes
• Communicate effectively with patients, families, providers, and internal stakeholders
• Manage multiple cases while maintaining organization and attention to detail
• Travel to client locations (up to 80 miles as needed)
• Work effectively under pressure in dynamic, real-world environments

Minimum Qualifications (Must-Haves)

• Bachelor’s degree (any field) OR:
• Licensed Practical Nurse (LPN) or Registered Nurse (RN) accepted in lieu of degree
• Strong communication, organization, and teamwork skills
• Demonstrated integrity, accountability, and reliability
• Compassionate and patient-focused mindset with strong advocacy skills
• Ability to manage responsibilities in a fast-paced, high-pressure environment
• Valid driver’s license, reliable vehicle, and active auto insurance
• Willingness and ability to travel regularly for patient visits (up to ~80 miles)
• Authorized to work in the U.S.

Preferred Qualifications (Nice-to-Haves)

• Degree in healthcare, social services, or related field
• 1–2+ years of experience in healthcare or case management
• Experience working with:
• Traumatic Brain Injury (TBI)
• Spinal cord injury patients
• Case management or patient-facing experience (hospital, clinic, home care, or similar)
• Bilingual or multilingual abilities

Our Core Values

• Honor – Uphold ethical standards and do what is right for patients and the team
• Openness – Communicate transparently and collaborate effectively
• Respect – Treat patients, families, and team members with dignity and empathy
• Innovation – Think critically and adapt to new challenges in patient care
• Zeal – Bring energy, passion, and commitment to making a difference
• Ownership – Take accountability for outcomes, decisions, and responsibilities
• Nurturing – Support and advocate for patients while fostering team growth

Growth & Certification Expectations

• Employees are expected to pursue professional certifications such as:
• Certified Brain Injury Specialist (CBIS)
• Eligibility and preparation may begin after the first year of employment
• Company may cover certification costs once (conditions apply)

What We’re Looking For

We value individuals who:

• Demonstrate our Core Values in action
• Show strong judgment through real-life or situational experiences
• Exhibit consistency, commitment, and professionalism in their work history
• Are eager to learn, grow, and contribute long-term

Additional Notes

• Candidates with healthcare experience can be considered even if their degree is in another field
• Recent graduates with relevant degrees are encouraged to apply (training provided)