Field Care Mgr, Behavioral Health

Humana Inc; Indiana (PA); Hybrid; USD 65,000 - 89,000; Full time

Job summary

Humana Inc. is seeking a Field Care Manager, Behavioral Health 2 in Indiana to assess and evaluate member needs and guide families toward available resources for wellness.

You will work in a hybrid setup with remote home visits and onsite member interactions, perform assessments, help create care plans, and monitor progress toward outcomes while coordinating with care teams.

Qualifications

• Reside in Indiana.
• Master's degree in social work (Master of Social Work) or therapy.
• Current Indiana Licensed Social Worker or Licensed Clinical Social Worker license.
• One (1) year of experience providing case management services to individuals who are older adults and individuals with physical or developmental disabilities or individuals determined to have a serious mental illness (SMI).

Responsibilities

• Assess and evaluate member needs; guide members/families toward resources.
• Resolve barriers to care and ensure progress toward outcomes.
• Understand department goals and coordinate with care teams.

Education

Master's degree in social work

Indiana Licensed Social Worker or Licensed Clinical Social Worker license

Job description

Become a part of our caring community. The Field Care Manager, Behavioral Health 2 assesses and evaluates member's needs. We do this to achieve or maintain wellness state. You will guide members/families toward resources and facilitate interaction with them. These resources are appropriate for the care and wellbeing of members.

The Field Care Manager, Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Field Care Manager, Behavioral Health 2 employs a variety of strategies and techniques to manage a member's physical, environmental and psycho-social health issues. Resolve barriers that hinder care. Ensure patient is progressing towards desired outcomes by overseeing patient care through assessments or evaluations. May create member care plans. Understand department, segment, and organizational strategy and operating goals, including their linkages to related areas. Regarding own work methods, occasionally in, and receive guidance where needed. Follow established guidelines/procedures. Use your skills to make an impact.

Required Qualifications

• Reside in the State of Indiana
• Master's degree in social work (Master of Social Work) or therapy
• Current Indiana Licensed Social Worker or Licensed Clinical Social Worker license
• One (1) year of experience providing case management services to individuals who are older adults and individuals with physical or developmental disabilities or individuals determined to have a serious mental illness (SMI)

Preferred Qualifications

• Bilingual (English/Spanish) or (English/Burmese)
• Prior nursing home diversion, long-term care, disease management, or case management experience
• Manage Home and Community-based Services waivers (HCBS dual roles only)
• Prior experience with Medicare & Medicaid recipients
• Experience working with a geriatric population
• Knowledge of community health and social service agencies and additional community resources

Workstyle

Combination remote work at home and onsite member visits

Work Hours

We require the ability to work a 40-hour work week, Monday through Friday 8:00 AM to 5:00 PM, and we may request over-time to meet our needs.

Travel

Must be willing to commute about 70% to meet with members. We may require on call telephone on call for an occasional night or weekend. While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Work from Home Requirements

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Pay and Incentives

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $65,000 - $88,600 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Humana

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.