Field Care Manager (Travel St Clair/Madison)

Molina Healthcare, Inc.; Fairview Heights (IL); On-site; USD 34,000 - 68,000; Full time

Job summary

Molina Healthcare seeks a Care Coordinator to support care management and coordination across the care continuum. You will work with a multidisciplinary team to ensure progress toward desired outcomes and contribute to strategies that deliver quality, cost-effective member care.

Responsibilities include assessments, care plan development, and ongoing monitoring. Travel may be required, and strong communication, organization, and knowledge of community resources are essential.

Qualifications

• At least 2 years experience in health care, preferably in care management or related setting.
• License and/or certification as required by state contract or regulation.
• Valid driver's license and reliable transportation for travel requirements.
• Knowledge of community resources and ability to work with diverse populations.
• Strong time-management and prioritization skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and related software.

Responsibilities

• Complete member assessments within regulated timelines to determine care coordination eligibility.
• Develop and implement care plans with member, family, and care team.
• Conduct telephonic, in-person, or home visits as needed.
• Monitor and adjust care plans based on progress and goals.
• Maintain ongoing member caseload with proactive outreach.
• Promote integration of services across behavioral health and LTSS.
• Facilitate ICT meetings and multidisciplinary collaboration.
• Address barriers to care and provide guidance to members.
• Collaborate with licensed care managers as needed.
• Travel up to 25–40% based on state requirements.

Skills

Care coordination

Communication

Time management

Independent work

Travel coordination

Education

Bachelor's degree in healthcare

Tools

MS Office

Job description

Job Summary

Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties

• Completes assessments of members per regulated timelines and determines who may qualify for care coordination/care management based on triggers identified in assessments.
• Develops and implements care plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals.
• Conducts telephonic, face-to-face or home visits as required.
• Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
• Maintains ongoing member caseload for regular outreach and management.
• Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
• Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration.
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
• Assesses for barriers to care, provides care coordination and assistance to member to address concerns.
• Collaborates with licensed care managers/leadership as needed or required.
• 25- 40% estimated local travel may be required (based upon state/contractual requirements).

Required Qualifications

• At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience.
• Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
• Demonstrated knowledge of community resources.
• Ability to operate proactively and demonstrate detail-oriented work.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations
• Ability to work independently, with minimal supervision and self-motivation.
• Ability to demonstrate responsiveness in all forms of communication, and remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving and critical-thinking skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.
• In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements).

#PJHS2 #LI-AC1

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $25.2 - $49.15 / HOURLY

Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.